Front Desk Assistant PRN

About the role

The Front Desk Assistant is responsible for greeting patients, performing check-in procedures, maintaining current demographic and insurance information, and assisting with office opening procedures, petty cash balancing, co-pay/co-insurance collection, and other front office tasks.

Responsibilities

• Greet patients
• Perform check-in procedures
• Maintain current demographic and insurance information in computer and in the chart
• Perform office opening procedures, petty cash balancing, co-pay/co-insurance collection, and assist patients as needed
• Service patients in the lobby with backup for phones and other front office personnel

Requirements

• High School Diploma, with 1-2 years experience in healthcare background
• Knowledge of clinic policies and procedures
• Knowledge of computer systems, programs
• Knowledge of medical terminology
• Ability to multi-task
• Ability to express compassion and kindness to patients calling and being seen in the office
• Professional and upbeat attitude
• Skill in written and verbal communication and customer relations
• Able to work effectively with medical staff, management, authorizations, external agencies, and patients
• Ability to sit and stand associated with a normal office environment
• Occasional evening or weekend work

Qualifications

Basic guidelines for meeting job requirements. No specific qualifications are listed.

Skills

No specific skills are listed.

Benefits

Employee Assistance Plan
401(k) retirement plan with a company match
And more!

Pay

Details about pay are not specified.

Schedule

Details about schedule are not specified.

Benefits

Details about benefits are not specified.