Front Desk Assistant (PRN)

Responsibilities

• Greet patients and perform check-in procedures
• Maintain current demographic and insurance information in computer and charts
• Handle office opening procedures, petty cash balancing, and co-pay/co-insurance collection
• Assist patients as needed and provide front desk support, including backup for phone duties

Requirements

• High School Diploma with 1-2 years healthcare experience
• Knowledge of clinic policies, procedures, and medical terminology
• Proficiency with computer systems and programs
• Ability to multitask, demonstrate compassion, and maintain a professional, upbeat attitude
• Strong written and verbal communication skills and customer service orientation
• Ability to collaborate effectively with medical staff, management, and external agencies

Work Environment

Sitting and standing in a busy office with significant patient contact, occasional evening or weekend work.