Front Desk Assistant PRN

About the role

This position serves as a front desk assistant in a healthcare setting.

Responsibilities

• Greeting patients
• Performing check-in procedures
• Maintaining current demographic and insurance information in the computer and in the chart
• Performing office opening procedures, petty cash balancing, co-pay/co-insurance collection, and assisting patients as needed
• Primary focus is servicing patients in the lobby with backup for phones and other front office personnel

Requirements

• High School Diploma, with 1-2 years experience in healthcare background
• Knowledge of clinic policies and procedures
• Knowledge of computer systems, programs
• Knowledge of medical terminology
• Must be able to multi-task
• Must be able to express compassion and kindness to patients calling and being seen in the office
• Maintain a professional and upbeat attitude
• Skill in written and verbal communication and customer relations
• Able to work effectively with medical staff, management, authorizations, external agencies and patients
• Requires sitting and standing associated with a normal office environment
• Normal busy office environment with much patient contact
• Occasional evening or weekend work

Qualifications

N/A

Skills

N/A

Benefits

• Employee Assistance Plan
• 401(k) retirement plan with a company match
• And more!

Pay

N/A

Schedule

N/A

Benefits

• Employee Assistance Plan
• 401(k) retirement plan with a company match
• And more!