Front Desk Administrator

Responsibilities

• Welcome and check in patients with professionalism and warmth
• Schedule, confirm, and coordinate patient appointments
• Answer incoming phone calls and assist patients with questions
• Collect patient information and maintain accurate records
• Process patient payments and discuss financial responsibilities
• Verify and update insurance information
• Communicate effectively with patients, providers, and team members
• Utilize Eaglesoft practice management software for scheduling and patient records
• Scan and organize patient documentation into electronic charts
• Cross-train to assist with additional front office duties as needed
• Help ensure a positive patient experience from check-in through check-out

Qualifications

• Minimum 1 year of front office experience in a general dentistry practice
• Experience using Eaglesoft dental software
• Excellent verbal and written communication skills
• Strong organizational and multitasking abilities
• High attention to detail
• Positive, friendly, and professional demeanor
• Ability to work efficiently in a fast-paced environment
• Team-oriented mindset with a commitment to exceptional patient care