Client Systems IT Administrator

About the role

Gesa Credit Union is a place where passionate individuals come together to serve their communities. Our team members bring diverse backgrounds and experiences, which we value greatly. We aim to empower our communities through our collective commitment and compassion.

Responsibilities

• Operate the day-to-day efforts around managing, maintaining, troubleshooting, and end point infrastructure
• Document and assist in troubleshooting client and peripheral issues directly with staff
• Ensure upgrades, updates, are completed in accordance with our standards, and control procedures
• Maintain inventory of all client/end point assets
• Follow documentation as it relates to the system configurations, mapping, processes, services, on client systems
• Aid in testing of a comprehensive Disaster Recovery/Business Continuity Plan (DR/BCP) associated with the credit union’s branch technologies
• Participate in the testing of the DR/BCP plan at a minimum annually for end point
• Follow change management procedures and communicate to the appropriate parties when implementing changes
• Interact and collaborate with vendors, partners, and contractors to enhance and secure client end points
• Ensure all client end point implementations are consistent with IT Security best practices
• Follow policies, procedures, and associated training plans for client end-point resource administration
• Maintain knowledge of current and evolving technology

Qualifications

• Strong written and oral communication skills
• Strong interpersonal skills
• Analytical and problem-solving skills
• Ability to effectively prioritize and execute tasks in a high-pressure environment
• Keen attention to detail
• Ability to work in a team-oriented and collaborative environment
• Basic understanding of client-server architectures
• Ability to discuss technical issues effectively with other IT professionals as well as non-technical users
• Ability to follow schedules and adhere to deadlines

Requirements

• Bachelor’s degree in Information Technology discipline or equivalent of specialized courses, training, and/or directly related experience
• Advanced degree preferred
• Minimum of two (2) years of related experience
• Working knowledge of Enterprise Applications (AD, Sharepoint, Etc.) to be able to identify complex client-side issues and remediate or escalate as necessary
• In-depth knowledge of Client system and management technologies and best practices
• Minimum of two (2) years of similar or related functional and technical experience
• Experience with Windows security features and best practices

Benefits

• Competitive Pay
• Medical, Dental, Vision, and Life Insurance
• 20 days/year of Paid Time Off – Plus 10 Paid Holidays!
• 401(k) Match
• Incentive Program
• Tuition Assistance and Student Loan Repayment
• Commuter Benefits
• Paid Time Off to Volunteer in the Community
• Product discounts
• Engaging Work Environment
• Rewards and Recognition Programs
• Full Salary Range: $29.90-$49.83

Schedule

Details on the schedule are not specified in the job posting.

Pay

Details on the pay range are not specified in the job posting.