Administrative Assistant.

Primary Duties And Responsibilities

• Performs general reception duties including answering phones with multiple lines.
• Screens calls, takes messages and refers callers to the appropriate person, office or agency.
• Greets and assists onsite visitors such as, clients, coworkers, and other agency personnel.
• Provides general information such as, name of appointed attorney and scheduled court dates.
• Maintains the reception area.
• Checks the main voice mail and email inbox for the office frequently during scheduled work hours.
• Responds to, or forwards voice and emails to appropriate person, office or agency.
• Affords assistance to persons applying for representation by a public defender.
• This includes explaining the application process and ensuring the person is able to submit completed documents.
• Reviews applications and verifies for completeness in accordance with eligibility guidelines.
• Processes applications in accordance with State and Regional Office policies.
• Opens, enters data and updates, and may close client files in the online case management system.
• Moves hardcopy files to/from the closed file room in accordance with policy and procedure.
• Uses court or local jurisdiction internet sites to search client case information.
• Processes incoming and outgoing mail and performs routine clerical tasks such as, copying, printing, sorting, and distributing forms and documents.
• Makes weekly courthouse runs to pick-up digital and hardcopy discovery files when e-filing is not available.
• Uploads large volumes of electronic documents, files and media into the online case management database.
• Scans and uploads hardcopy documents.
• Attends meetings and trainings as required.
• Performs other administrative duties as assigned.

Description Of Job

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Minimum Qualifications, Substitutions, Conditions Of Employment & Appeal Rights

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Supplemental Information

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