Front Desk Administrator
About the Role
MeBe is a provider of evidence-based therapies for children with autism and other special needs. Our mission is to empower families, professionals, and communities by educating and training them on evidence-based approaches. Our secret sauce? Play-filled, research-based care across multi-disciplines including ABA, Speech and OT. At MeBe, you’ll be offered more than a job. You’ll work with extraordinary team members who share a common goal: to help children with autism be their best selves. Your days will be filled with meaning and purpose.
You take pride in your work, pay attention to the small details, and have a reputation for doing quality work. Above all, you firmly believe that quality care is synonymous with collaborative care. You value transparency and operate with candor and compassion. You inspire others to be their best selves. You love to weave fun and laughter into whatever you do. Making a positive impact is what drives you. You value individuality and find yourself gravitating towards people with other interests who think outside the box and push the status quo.
Responsibilities
- Manage administrative functions for the Learning Center (e.g., filing, copying, scanning, mailing, etc.)
- Assist in managing scheduling phone lines, session cancellations, sub and break coverage
- Verify incoming new patient paperwork is completed
- Greet guests positively, treating each person as an individual and in a professional manner
- Check and respond to company emails
- Respond to questions and requests for information by staff and families
- Generate Canva, Excel, or other related program documents to create requested materials
- Ensure operation of equipment by completing preventive maintenance requirements, calling for repairs, maintaining equipment inventories, and evaluating new equipment needed
- Maintain front lobby space
- Assist in planning and set up for center social events
- Maintain supplies inventory by checking stock, anticipating needed supplies, placing and expediting orders, and restocking as needed
- Other duties, as requested
Requirements
- Availability 7:45 am - 4:15 pm Monday through Friday
- Ability to "think on your feet" and problem-solve on the go
- High level of planning and organizational skills; high energy; excellence-driven; strong communication skills; team player
- Familiarity with G Suite a plus
- Ability to maintain composure in high-stress situations
- Excellent customer-oriented attitude
- Prioritize and handle multiple tasks simultaneously
Benefits
- Industry benchmarked, competitive pay based on experience ($20-$23 per hour)
- Paid days off
- Medical, Vision, and Dental insurance
- Life, AD&D, Accident, Hospital Indemnity, Short Term Disability, and Critical Illness Insurance
- Access to free mental health sessions
- Discounted pet insurance
- 401k program
- Tuition discounts through University Partnerships
- Work tools provided
- Company-sponsored, fun events for everyone