Front Bar Receptionist

Location: The Veranda in Concord – anticipated opening in October 2026.

About FACE FOUNDRIÉ

FACE FOUNDRIÉ is an efficient + effective focused facial bar that provides affordable, approachable and accessible skincare in a modern + inclusive environment. We specialize in all things face: facials, lashes, brows and skincare. Our goal is to set the new standard in the growing $9 billion skincare-services industry with a vision to establish an unparalleled presence across the nation. We deliver innovative, cutting-edge services in a modern, open-concept space, meeting clients wherever they are in their skincare journey. The brand has been featured in FORBES, Entrepreneur, and Marie Claire, and has performed over 360,000+ services in the last year. Currently, FACE FOUNDRIÉ operates 70+ locations and is expanding nationwide.

About the Role

Be the face of glowing skin and unforgettable client experiences. At FACE FOUNDRIÉ, our Front Bar Receptionists are more than just the first hello—they set the tone for every guest’s visit, ensuring each person feels welcomed, cared for, and inspired to return. If you thrive in a fast-paced, beauty-forward environment and love connecting with people, this role is for you.

Who You Are

You are the kind of person who lights up a room the moment you walk in. You thrive in a fast-paced, people-first environment and genuinely enjoy making others feel seen and cared for. You are as comfortable recommending a product as you are keeping a busy schedule running smoothly. Detail-oriented, reliable, and polished, you bring a professional presence to every interaction. You take pride in creating experiences—not just transactions—and balance warmth with efficiency. Whether greeting a client, supporting teammates, or assisting at an event, you show up ready to make the day flow better for everyone.

Responsibilities

• Greet every client warmly, set them at ease, and maintain the high service standards FACE FOUNDRIÉ is known for.
• Meet or exceed sales goals during scheduled, paid work hours—including memberships, products, service add-ons, and monthly promotions.
• Arrive on time, prepared for your shift, and dressed in FACE FOUNDRIÉ professional attire (all-black attire with soft-soled shoes).
• Manage client flow by checking guests in/out and keeping appointments running smoothly.
• Recommend and demonstrate products that match each client’s needs.
• Follow all safety, sanitation, and hygiene procedures; ensure compliance with all state board regulations.
• Attend paid, mandatory training sessions and team meetings.
• Accurately record all time worked and comply with California rest and meal break requirements.
• Spend the majority of your time standing.
• Become an expert at the point-of-sale system Boulevard. Manage bookings to maximize appointments.
• Call clients who have not confirmed their next day’s booking and rebook clients using Axel for client communication.
• Work as a team player with all staff, especially esthetician support.

Housekeeping

• Keep the store sparkling clean and fully stocked throughout your shift, including the treatment area, dispense room, back room, and retail space (mirrors and windows included).
• Support esthetician staff by preparing treatment rooms with hot towels, warmers, disinfectant solution, wax pots, and white noise at the start of each day.
• Wash and fold towels/sheets; stock esthetician stations with hot towels, clean linens, and supplies.
• Replenish cleaning supplies and notify the manager when inventory runs low.
• Maintain bathroom cleanliness and ensure it’s always stocked.
• Empty treatment station garbage cans and replace trash bags; take all garbage to bins at the end of each shift.
• On closing shifts: turn off warmers, wax pots, white noise machines; clean the kitchen and back-room areas; turn off the computer and lights; bring in the sandwich board; and lock the doors.

Inventory

• Assist with unpacking shipments, entering products into the POS system, and stocking retail shelves (lift up to 25 lbs; reasonable accommodations available as required by law).
• Inventory retail products and communicate product/supply needs to the manager.
• Restock retail products on shelves when items are sold.

Marketing Support

• Support the team in bringing the brand to life—help with in-store promotions, branded social media content during your shift, and local events.
• Prepare materials for national and local promotions and assist in setting up displays.
• Participate in off-site pop-ups to connect with new clients and share the FACE FOUNDRIÉ experience (all marketing work is performed during paid hours—no posting from personal accounts or working off the clock).
• Participate in photo and video content for social media platforms.
• Participate in "in-house marketing events."

Requirements

• 1+ year of guest service experience required.
• Sales or retail experience preferred.
• Salon/spa or wellness experience is a plus.
• Strong communication skills and a naturally welcoming presence.
• Strong phone skills.
• High school diploma or equivalent.

Schedule

• Part-time or full-time positions available.
• Must be available to work weekends, evenings, and some holidays.

Pay

From $19.00 to $22.00 per hour.

Why You’ll Love Working Here

• Be part of a supportive, beauty-focused team that celebrates wins together.
• Learn industry-leading skincare knowledge, gain sales confidence, and grow with a national brand.
• Be the friendly, trusted face clients look forward to seeing every visit.
• Take pride in creating experiences—not just transactions—and balance warmth with efficiency.