Fraud SME

The Role

You Operate Across Four Surfaces

• Sales support — as the credibility partner.
• Customer support — as the trusted advisor.
• Product advisory — as the operator voice.
• External thought leadership.

What We're Looking For

• You've spent most of your career in fraud analytics and fraud strategy.
• You've held titles like Director of Fraud Strategy, Head of Fraud Analytics, VP Fraud Risk, Principal Fraud Strategist.
• You ran fraud at one or more institutions.
• You don't have to be a deep ML engineer or rules engine wizard.
• You should be deeply credible across levels.
• You've worked across more than one institution and across more than one rail.
• You're externally credible.

What Success Looks Like In 90 Days

• You've been on 50+ customer and sales calls.
• AEs are pulling you in proactively.
• A customer or prospect has asked specifically for you on a follow-up call.
• You've briefed our exec team every month on what you're hearing in the field.
• You've shipped 10+ pieces of external content that lands with the fraud community.
• The product team treats your input as load-bearing on fraud roadmap calls.
• A Head of Fraud at a customer or prospect references something you said in a conversation back to us.