Frame Manager FT

About the role

Lead and coach a team of framers focusing on building customer relationships while creating custom framing solutions for art.

Responsibilities

• Drive custom framing sales and assist customers in creating memorable framing solutions for their art.
• Develop and coach the team to sell effectively.
• Plan workload in partnership with the Store Manager to deliver high-quality custom framing solutions on time.
• Achieve and manage team KPIs.
• Review sales and production workload, build plans, and manage sales floor time for networking.
• Manage and execute inventory management processes as assigned.
• Manage and execute shrink and safety programs.
• Serve as Manager on Duty (MOD).
• Interview, on-board, coach, observe, and train new Team members; support Talent Development activities; participate in Performance Management activities of your team; utilize leadership competencies for self-development.
• Participate in the truck un-load and stocking processes to ensure compliance with standards and budget.
• Follow Standard Operating Procedures (SOPs) and Company programs to maintain a safe environment.
• Engage with customers, help locate product, and provide solutions.
• Assist with Omni-channel processes.

Requirements

Basic computer skills. Previous custom framing experience preferred. Retail management experience and previous leadership experience in a sales team are preferred.

Qualifications

Ability to move throughout the store, stand for long periods, lift heavy boxes and frames, and access high shelves by ladder or similar equipment.

Skills

Strong communication and interpersonal skills, ability to lead and motivate a team, and proficiency in using standard office equipment.

Benefits

Health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more.

Pay

$16.00 - $22.20 per hour, depending on experience.

Schedule

Nights, weekends, and early mornings are common work hours.