Founding Team | Operations & Strategy Lead

About the role

As TEKU’s Founding Operations & Strategy Lead, you will oversee the operational foundation of our marketplace, ensuring systems, processes, and day‑to‑day operations scale efficiently as we grow. You’ll work closely with the founder to improve workflows, launch new initiatives, coordinate cross‑functional projects, and support the execution of marketplace operations, retail experiences, and technology initiatives. This highly cross‑functional leadership role is ideal for someone who enjoys solving complex problems, designing scalable systems, and translating strategy into execution while building the operational backbone of a global fashion‑tech company.

Responsibilities

• Marketplace Operations
  • Oversee daily marketplace operations and internal workflows.
  • Partner with the Brand Partnerships team to ensure seamless onboarding and launch of new brands.
  • Maintain marketplace quality standards across brands and product listings.
  • Improve operational processes to support business growth.
• Project & Business Operations
  • Coordinate cross‑functional projects across Brand Partnerships, Marketing, Logistics, and Technology.
  • Build and maintain operational documentation, SOPs, and internal workflows.
  • Track key business initiatives and ensure projects remain on schedule.
  • Support the launch of new marketplace features and operational improvements.
• Technology & Platform Management
  • Coordinate website updates with developers and designers.
  • Test new platform features before release.
  • Monitor user experience and identify operational improvements.
  • Help optimize internal tools including Shopify, Notion, Airtable, CRM platforms, and project‑management systems.
  • Identify automation opportunities that improve efficiency and reduce manual processes.
• Events & Retail Operations
  • Support planning and execution of TEKU pop‑ups and retail activations.
  • Coordinate event logistics, vendor communications, and operational timelines.
  • Manage event inventory planning and operational checklists.
  • Develop operational playbooks for future pop‑ups, retail activations, and community events.
  • Ensure seamless execution before, during, and after each event.
• Strategy & Business Performance
  • Monitor operational KPIs and marketplace performance.
  • Analyze operational data to identify areas for improvement.
  • Develop dashboards and reporting to support data‑driven decision‑making.
  • Recommend initiatives that improve efficiency, scalability, and customer experience.
  • Collaborate with leadership to implement scalable business processes.
• Strategic Initiatives
  • Support new business initiatives from concept through execution.
  • Conduct operational research and competitive analysis to inform decision‑making.
  • Help evaluate new tools, partnerships, and processes that support long‑term growth.
  • Work closely with the founder to prioritize strategic initiatives across the business.

Qualifications

• Associate degree or higher in Business, Operations Management, Supply Chain, Project Management, Business Analytics, Information Systems, or a related field.
• Excellent organizational and project‑management skills.
• Strong written and verbal communication abilities.
• Ability to manage multiple priorities in a fast‑paced environment.
• Highly detail‑oriented with strong analytical and problem‑solving abilities.

Preferred qualifications

• Experience in operations, project management, e‑commerce, retail operations, logistics, or business operations.
• Familiarity with Shopify, Notion, Airtable, HubSpot, Excel, Jira, Confluence, or similar business platforms.
• Experience coordinating cross‑functional teams and projects.
• Understanding of marketplace or e‑commerce operations.
• Background in startups or high‑growth environments.

Ideal candidate profile

You enjoy creating order from complexity, are naturally organized and proactive, and thrive on building systems that help businesses scale. You think strategically while remaining execution‑focused, continuously identifying ways to improve processes, increase efficiency, and create exceptional experiences for customers and brand partners. You thrive in ambiguity, wear multiple hats, and are excited to shape the future of a global fashion‑tech company.

Location

Remote (U.S.) with hybrid options in Dallas, New York, Miami, or Los Angeles.

Schedule

Flexible, part‑time (20–30 hours/week). Occasional travel for pop‑ups, partner meetings, and company events.

Compensation

This is a Founding Collaborator position offering performance‑based profit‑sharing opportunities tied to measurable business growth. Founding collaborators will receive:

• Performance‑based bonuses tied to measurable milestones.
• Profit‑sharing opportunities as TEKU grows.
• Direct collaboration with the founder and influence over long‑term operational strategy.
• Meaningful leadership experience in a high‑growth startup environment.
• Priority consideration for future full‑time paid leadership positions.