Founding Operations Lead

About the role

This is the first operations hire and a true founding-team seat. You'll be the connective tissue of the company and a direct extension of the founders - the person who turns chaos into process, takes the operational load off the founders' plates, and makes sure nothing falls through the cracks as we scale.

Responsibilities

• Be an extension of the founders - manage priorities, draft and triage email and external communications, prep for meetings, and own the follow-through on everything that gets decided. Get shit done!!!
• Handle operations end to end for a conference and event logistics, travel, office and vendor management, scheduling, and the dozens of small things that keep a fast company moving.
• Automate the monotonous - identify repetitive, manual work across the team and replace it with AI-driven workflows and tooling.
• Implement process across the company - design and roll out the operating cadences, systems, and documentation we don't have yet, and make them stick.
• Make GTM and client deployments efficient - bring structure to go-to-market motions and streamline how we onboard and deploy customers so delivery is faster and more consistent as we grow.

Requirements

• Obsessed with excellence and quality. You're meticulously detail-oriented and take deep pride in the work you ship, every email, deliverable, and deployment reflects on the company, and you hold it to a high bar without being asked.
• Exceptionally organized and process-driven. You build systems, not just to-do lists, and you take genuine satisfaction in turning a messy workflow into a clean one.
• 1 or 2 years in investment banking or management consulting (or a comparably high-rigor, fast-paced environment). You know how to operate under pressure, manage detail at scale, and produce polished work.
• AI-native and a fast learner. You reach for AI tools by default, pick up new ones quickly, and are comfortable building lightweight automations yourself.
• A strong, clear communicator - in writing especially. You can represent the founders externally and internally with judgment and tact.
• High-ownership and low-ego. No task is too small; you'll do the unglamorous work and design the system that means no one has to do it again.

Qualifications

• Based in New York and excited to work in person, full-time, with the founding team.

Skills

• You'll need to be proficient in project management tools and processes.
• Strong communication skills, both written and verbal.
• Experience with automation tools and technologies.

Benefits

• Front-row view of how an AI company is built - with the mandate to shape how the entire company operates as we scale.
• Meaningful equity.

Pay

$90K - $110K

Schedule

Full-time