Forward Deployed Product Lead

About the role

Bunkerhill Health is hiring the first Forward Deployed Product Leads to work directly with health systems and own the successful deployment of AI-enabled care delivery. This is a hands-on role where you will design, configure, and deploy AI workflows and agents inside Bunkerhill’s platform.

Responsibilities

• Design, test, and refine AI agents and prompt logic within the platform using modern LLM tools.
• Formalize clinical reasoning and workflow logic into structured, reliable, and audit-friendly agent designs.
• Evaluate outputs against clinical and operational expectations; debug edge cases and failure modes.
• Develop reusable workflow patterns and agent templates that can be deployed across customers.
• Map current-state clinical workflows and design future-state workflows that incorporate AI agents and automation.
• Assemble end-to-end solutions using Bunkerhill’s platform (data inputs → AI agents → work queues → clinician UI → reporting).
• Identify product gaps encountered in the field and write concise product briefs to unlock new capabilities, speed deployments, and expand into new specialties.
• Partner closely with engineering and product teams to refine, prioritize, and ship improvements.
• Serve as the primary day-to-day partner for health system customers, working with frontline staff (schedulers, nurses, coordinators), managers, and executive leaders.
• Run structured discovery to understand current workflows, pain points, clinical constraints, and operational goals.
• Translate ambiguous problems into clearly scoped deployments with defined success criteria.
• Drive change management: timelines, stakeholder alignment, training sessions, rollout plans, and adoption tracking.
• Build trust through clear, respectful communication at every level of the organization.

Requirements

• A strong sense of ownership and comfort with accountability for real-world outcomes.
• A solid clinical foundation and ability to quickly learn new clinical domains and workflows.
• Comfort working directly with both frontline clinical staff and senior executives.
• An interest in product building: seeing patterns across customers, writing clearly, and focusing on scalable solutions.
• An excitement about LLMs as practical tools for building durable workflows, not just demos.
• A structured and analytical approach, yet pragmatic and scrappy in imperfect environments.

Qualifications

• Experience building within platforms, configuring complex systems, or deploying operational workflows is a strong fit.
• Real impact at leading health systems: Bunkerhill’s Carebricks platform is live at UTMB Health, Cleveland Clinic, Mayo Clinic, and dozens of other hospitals.
• Award-winning AI implementation: Bunkerhill was named “Best in AI Implementation” in Inc.’s 2025 Best in Business Awards.
• Regulatory and clinical credibility: Our platform incorporates FDA-cleared algorithms, including models for cardiovascular findings.
• A chance to help define the category: Bunkerhill’s mission is to close the gap between AI’s potential and its reality in clinical practice.

Skills

• Strong clinical understanding and ability to translate clinical needs into technical solutions.
• Experience with LLM tools and modern AI technologies.
• Excellent communication and collaboration skills.
• Ability to manage and drive change in complex organizational settings.

Benefits

• Competitive compensation package starting at $180K - $245K.
• Flexible work schedule.
• Opportunity to work with leading health systems and innovative AI technology.
• Collaborative and supportive company culture.

Pay

• $180K - $245K

Schedule

• Full-time