Forward Deployed Product Lead

About the role

Bunkerhill partners with leading health systems to design and deploy AI-enhanced clinical workflows. We work directly with clinicians, operations leaders, and IT teams to turn messy clinical reality into scalable, high-impact AI workflows. We are hiring our first Forward Deployed Product Leads to work directly with health systems and own the successful deployment of AI-enabled care delivery.

What You’ll Do

• AI Agent & Prompt Development: Design, test, and refine AI agents and prompt logic within the platform using modern LLM tools. Formalize clinical reasoning and workflow logic into structured, reliable, and audit-friendly agent designs. Evaluate outputs against clinical and operational expectations; debug edge cases and failure modes. Develop reusable workflow patterns and agent templates that can be deployed across customers.
• Workflow & Product Design: Map current-state clinical workflows and design future-state workflows that incorporate AI agents and automation. Assemble end-to-end solutions using Bunkerhill’s platform (data inputs → AI agents → work queues → clinician UI → reporting).
• Identify product gaps encountered in the field and write concise product briefs to unlock new capabilities, speed deployments, and expand into new specialties. Partner closely with engineering and product teams to refine, prioritize, and ship improvements.
• Customer Engagement & Change Management: Serve as the primary day-to-day partner for health system customers, working with frontline staff (schedulers, nurses, coordinators), managers, and executive leaders. Run structured discovery to understand current workflows, pain points, clinical constraints, and operational goals. Translate ambiguous problems into clearly scoped deployments with defined success criteria. Drive change management: timelines, stakeholder alignment, training sessions, rollout plans, and adoption tracking. Build trust through clear, respectful communication at every level of the organization.

Who You Are

• A strong sense of ownership and comfort with accountability for real-world outcomes.
• A solid clinical foundation and ability to quickly learn new clinical domains and workflows.
• Comfortable working directly with both frontline clinical staff and senior executives.
• Thinking like a product builder: seeing patterns across customers, writing clearly, and focusing on scalable solutions rather than one-off custom work.
• Excitement about LLMs as practical tools for building durable workflows, not just demos.
• Structured and analytical, but pragmatic and scrappy in imperfect environments.

Why Bunkerhill

• Real impact at leading health systems. Our Carebricks platform is live at UTMB Health, Cleveland Clinic, Mayo Clinic, and dozens of other hospitals across the U.S., powering workflows like incidental findings follow-up, prior authorization, referral routing, and more.
• Award-winning AI implementation. Bunkerhill was recently named “Best in AI Implementation” in Inc.’s 2025 Best in Business Awards for the way Carebricks lets clinical and operational teams build and deploy AI agents that actually run in day-to-day workflows.
• Backed by top-tier investors. We’re backed by Sequoia Capital, Felicis, Optum Ventures, SciFi VC, SV Angel, and others, with a raised $25M Series B led by Khosla Ventures.
• Recognized as one of AI’s “killer apps.” Sequoia highlighted Bunkerhill as part of the rising cohort of “AI’s Killer Apps” in its AI Ascent keynote, alongside companies like LangChain and OpenEvidence.
• Compensation Range: $185K - $245K