Food Service Manager

Job Responsibilities

• Manages patient food service activities, complying with established standards.
• Leads patient service staff to ensure meals are properly prepared and delivered to patients.
• Conducts rounds on patients/departments.
• Oversees the diet office and the service ambassador program.
• Records safety and sanitation compliance.
• Supervises tray line operation and/or the room service program.

Leadership

• Leverages Aramark's coaching model to engage and develop team members to their fullest potential.
• Rewards and recognizes employees.
• Ensures individual and team performance meets objectives and client expectations.
• Plans and leads daily team briefings.
• Ensures safety and sanitation standards in all operations.

Client Relationship

• Maintains effective client and customer rapport for mutually beneficial business relationships.
• Identifies client needs and communicates operational progress.
• Demonstrates excellent customer service using Aramark's standard service model.

Financial Performance

• Aids in the completion and maintenance of financial statements relevant to the department.
• Delivers client and company financial targets.
• Affirms all Aramark processes and systems; understands performance metrics, data, order, and inventory trends; educates teams on key levers to improve margins.

Productivity

• Creates value through efficient operations, appropriate cost controls, and profit management.
• Complies with Operational Excellence fundamentals by meeting and maintaining food and labor initiatives.
• Safeguards entire team by ensuring they are trained and capable of executing tasks.
• Supervises team regarding production, quality, and control.

Compliance

• Maintains a safe and healthy environment for clients, customers, and employees.
• Complies with all applicable policies, rules, and regulations, including those related to safety, health, and wage and hour requirements.

About Aramark

Aramark is committed to fostering an inclusive workplace where everyone feels valued and respected. We strive to provide equal opportunities for all employees and are dedicated to creating a diverse and equitable workforce. For more information about Aramark's commitment to diversity and inclusion, visit our careers page at Aramark Careers.

Qualifications

• Experience in food service operations.
• Customer service-focused in a fast-paced food service environment.
• Comfortable using computers and tablets.
• Prior supervisory or lead experience supporting frontline food service staff preferred.
• Experience in back-of-house operations preferred.

About Aramark

Aramark is a global leader in client service, providing food, facilities, and facility management services to customers in the public and commercial markets. With a mission to do great things for each other, our partners, our communities, and our planet, we are dedicated to empowering our employees to reach their full potential. To learn more about our company and career opportunities, visit our website at Aramark Careers.