Food Server
Willowbend Club, Cape Cod · Mashpee, MA · 3 mo ago
On-siteManagementFull-time
The Benefits
We are proud of our “family company” roots and understand everyone has a unique set of needs: we want to support you as best we can so you can live your best life with us. We offer a comprehensive benefits package that includes competitive options for medical, physical, and mental health and wellness, life insurance, 401k matching, paid time off, and more.
The Opportunity
- Greet and seat guests courteously, ensuring a warm and welcoming atmosphere.
- Present menus and provide detailed explanations about menu items, daily specials, and beverage options.
- Take accurate food and beverage orders, ensuring special requests and dietary restrictions are properly communicated to the kitchen staff.
- Serve food and drinks promptly, with attention to presentation and temperature.
- Monitor and anticipate guest needs throughout their dining experience.
- Maintain a clean and organized dining area, including setting and clearing tables efficiently.
- Collaborate with kitchen staff to ensure timely and accurate order delivery.
- Prepare and deliver accurate bills, handle payment transactions, and provide exceptional customer service during checkout.
- Upsell menu items, specials, and club promotions to enhance the dining experience and contribute to revenue generation.
- Address guest inquiries, concerns, and complaints with professionalism and a focus on swift resolution.
- Collaborate with colleagues and supervisors to create a seamless and harmonious work environment.