Food Server

Initial Placement

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Pay

Pay: $7.50 per hour plus tips (Tip Avg. $100 per shift) | Shift: Ranges from 7:00 am- 11:30 pm

Responsibilities

• Pays attention to detail and operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities.
• Keeps designated working area clean and organized; assists in maintaining cleanliness of dining room, including host stand area, as necessary or required, in accordance with established health and safety standards.
• Resolves service issues according to the service recovery toolbox.
• Knows and promotes current casino events and programs and can give guests directions to all casino areas.
• Greets each guest entering restaurant.
• Engages in friendly conversations with guest whenever possible using the 10/5 rule: 10 feet – make eye contact and smile, 5 feet – greet and speak to guest.
• Provides personalized service and uses guest’s name at least twice during all interactions.
• Greets each guest entering restaurant.
• Provides fast, friendly, professional, and responsive customer service to restaurant guests and restaurant staff.

Requirements

• Must be at least 18 years of age.
• Prior customer service in a fast-paced environment preferred.
• Previous cashiering experience in a high-volume restaurant preferred.
• Read, write, speak, and understand English.
• Excellent customer service/communication skills.
• Able to work at a fast pace in an often crowded/noisy environment.
• Able to accurately and quickly process all cash transactions.
• Able to lift and carry up to 35 lbs.
• Able to reach above and below the shoulder, grip small items (i.e., pens, money, Credit cards), bend, stoop, and twist while handling financial transactions;
• Able to stand and walk for up to four hours;
• Able to use hand motions when receiving payment and giving change, when using the cash register/POS system, and when cleaning and wiping cashier areas.
• Able to tolerate industry standard chemicals used for cleaning and sanitizing.
• Able to tolerate second-hand smoke, noise, and bright lights.

Qualifications

Applicant must be at least 18 years of age.

Skills

• Customer service/communication skills.
• Fast-paced environment experience.
• High-volume restaurant experience.
• Knowledge of casino events and programs.
• Knowledge of cash register/POS systems.
• Knowledge of service recovery tools.

Benefits

• Day-one medical, dental, & vision benefits.
• Uber benefit for nearby metro stops.
• Recognition programs with cash rewards, gift cards, & more.
• Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.

Schedule

Shift: Ranges from 7:00 am- 11:30 pm

Pay Rate

$7.50 per hour plus tips (Tip Avg. $100 per shift)

Starting Salary

Up to $18 per hour