Food & Beverage Team Leader

About the role

The starting pay range for this position per hour is $25.25 - $27.25. The full pay range for this position per hour is $25.25 - $42.95.

Responsibilities

• Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience.
• Ensures every team member understands, is trained, and consistently delivers on Target’s guest experience commitments and consistent operations.
• Actively observes and provides feedback, holding team members accountable while recognizing great guest experience moments.
• Reviews area guest, financial, and team outcome metrics to identify opportunities, takes action to improve, and aligns team on the right behaviors and execution, celebrates wins, drives results that deliver outcomes and elevates the guest experience.
• Understand sales goals, plan and execute daily/weekly workload to deliver on department and store sales goals and guest engagement, including merchandising, pricing, changes to salesfloor merchandise displays, sampling and promotions.
• Lead a guest-focused, efficient Food & Beverage team that strives to deliver the Food & Beverage standards by completing the Food & Beverage Daily Standards walk.
• Maintain a fresh, full and food safe area during all operating hours leveraging strong inventory management, area routines and Food Safety policies and procedures.
• Support your leader in the hiring and onboarding process of new team members. Participate in team hiring and onboarding processes.
• Support guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local laws
• Foster a productive relationship with your Starbucks district manager DM (if applicable), attend required in-store planning and business meetings and follow-up on key takeaways from their time in your store (if applicable).

Requirements

• Must be at least 18 years old or older
• High school diploma or equivalent
• Previous retail and/or food experience preferred, but not required
• Strong interest and knowledge of the Food & Beverage business
• Lead and hold others accountable
• Communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
• Work independently and as part of a team
• Manage workload and prioritize tasks independently
• Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
• Welcoming and helpful attitude toward all guests and other team members
• Effective communication skills

Qualifications

• Access all areas of the building to respond to guest or team member issues.
• Interpret instructions, reports and information.
• Accurately handle cash register operations as needed.
• Climb up and down ladders if needed.
• Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds without additional assistance from others.
• Flexible work schedule (e.g., nights, weekends and holidays); reliable and prompt attendance necessary
• Ability to work in environments that will include refrigeration and freezer temperatures and conditions; where common allergens may also be handled or present.
• Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties, including but not limited to Drive-Ups, carryout, etc.
• Ability to remain mobile for the duration of a scheduled shifts (shift length may vary)

Skills

• Guest service fundamentals and experience building a guest-first and freshness culture on your team
• Food & Beverage business fundamentals, including department sales trends, freshness, food safety and quality, inventory management, item reliability, guest shopping patterns and pricing and promotions strategies
• Planning department(s) daily/weekly workload to support Food & Beverage priorities and deliver sales goals
• Leading a team of hourly team members, including skills in interviewing, training, coaching, evaluating, retaining and developing talent.

Benefits

We are proud to provide benefits that support you, your family and your future.

• Health and well-being
• Financial well-being
• Paid time off
• Education assistance
• Market-leading pay
• Team Target discount
• Creating a culture of joy
• Inclusivity
• Connection
• Drive