Food & Beverage Team Leader

About the role

The starting pay range for this position per hour is $22.00 - $24.00. The full pay range for this position per hour is $22.00 - $37.40.

Responsibilities

• Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience.
• Ensures every team member understands, is trained, and consistently delivers on Target’s guest experience commitments and consistent operations.
• Actively observes and provides feedback, holding team members accountable while recognizing great guest experience moments.
• Reviews area guest, financial, and team outcome metrics to identify opportunities, takes action to improve, and aligns team on the right behaviors and execution, celebrates wins, drives results that deliver outcomes and elevates the guest experience.
• Understand sales goals, plan and execute daily/weekly workload to deliver on department and store sales goals and guest engagement, including merchandising, pricing, changes to salesfloor merchandise displays, sampling and promotions.
• Lead a guest-focused, efficient Food & Beverage team that strives to deliver the Food & Beverage standards by completing the Food & Beverage Daily Standards walk.
• Maintain a fresh, full and food safe area during all operating hours leveraging strong inventory management, area routines and Food Safety policies and procedures.
• Support your leader in the hiring and onboarding process of new team members. Participate in team hiring and onboarding processes.
• Support guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local laws.
• Foster a productive relationship with your Starbucks district manager DM (if applicable), attend required in-store planning and business meetings and follow-up on key takeaways from their time in your store (if applicable).
• Model the execution of physical security processes in order to enhance the instore security culture.
• Support merchandise protection strategies across the total store, including ordering, storage and application as directed by best practices.
• Support merchandise protection strategies across the total store, including ordering, storage and application as directed by best practices.
• Support guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local laws.
• Support Become a subject matter expert in federal, state and local adult beverage laws as they apply to your business and protect the store’s liquor license (if applicable).
• Lead your team to uphold and maintain all Starbucks and Pizza Hut Brand Standards and foster a productive partnership with your Starbucks district manager, following up on key takeaways from their time in your store (if applicable).
• In addition to Food Safety Manager Certification, complete all Starbucks and/or Pizza Hut training requirements or certifications (if applicable).
• Address all store emergency and compliance requirements.

Qualifications

• Must be at least 18 years old or older
• High school diploma or equivalent
• Previous retail and/or food experience preferred, but not required
• Strong interest and knowledge of the Food & Beverage business
• Lead and hold others accountable
• Communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
• Work independently and as part of a team
• Manage workload and prioritize tasks independently
• Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
• Welcoming and helpful attitude toward all guests and other team members
• Effective communication skills

Skills

• Guest service fundamentals and experience building a guest-first and freshness culture on your team
• Food & Beverage business fundamentals, including department sales trends, freshness, food safety and quality, inventory management, item reliability, guest shopping patterns and pricing and promotions strategies
• Planning department(s) daily/weekly workload to support Food & Beverage priorities and deliver sales goals
• Leading a team of hourly team members, including skills in interviewing, training, coaching, evaluating, retaining and developing talent

Benefits

We are proud to provide benefits that support you, your family and your future.

Health and well-being

Financial well-being

Paid time off

Education assistance

Market-leading pay

Team Target discount

Creating a culture of joy

We bring out the best in each other every day.

Inclusivity

We value diverse voices and approaches. We act with authenticity and respect. We create equitable experiences for all.

Connection

We build trusted relationships. We collaborate across business functions. We recognize and celebrate progress.

Drive

We do what is right for Target, our team and guests. We deliver results that matter. We continually learn by valuing each other.