Food & Beverage Team Leader

About the role

The role of a Food & Beverage Team Leader at Target involves leading a team of hourly employees to ensure the Food & Beverage area of the store operates efficiently and meets guest expectations. Key responsibilities include delivering guest experience commitments, managing workload, and maintaining a fresh and food-safe environment.

Responsibilities

• Deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience.
• Ensure every team member understands and consistently delivers on Target's guest experience commitments and consistent operations.
• Actively observe and provide feedback, holding team members accountable while recognizing great guest experience moments.
• Review area guest, financial, and team outcome metrics to identify opportunities, take action to improve, and align team on the right behaviors and execution.
• Plan and execute daily/weekly workload to support Food & Beverage priorities and deliver sales goals.
• Lead a guest-focused, efficient Food & Beverage team that strives to deliver the Food & Beverage standards by completing the Food & Beverage Daily Standards walk.
• Assess backroom and sales floor areas of Food & Beverage and Food Service on a daily basis by walking the Target Food & Beverage Standards.
• Prioritize your business needs and identify workload tasks for the team; review reporting to identify business trends for follow-up.
• Assign daily tasks to TMs based on planned workload and guest traffic patterns, ensuring alignment with weekly and monthly business priorities set by your direct leader.
• Validate and follow-up on team members’ progress against their assigned prioritized workload tasks, production area routines, and application of best practices.
• Lead and demonstrate a culture of executing all best practices; help close skill gaps through development, coaching, training, and team interactions.
• Lead team huddles to communicate focuses and trends, leveraging store reporting and HQ communications.
• Develop and maintain partnerships with vendors to ensure clear expectations are established, brand standards (such as delivery and merchandising) are being met and areas are reliably in-stock.
• Ensure product is available for guests by placing store-initiated orders according to best practices (where applicable).
• Remain up-to-date on relevant trends and products to educate team members.
• Support your leader in the hiring and onboarding process of new team members.
• Support guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local laws.

Qualifications

• Must be at least 18 years old or older.
• A high school diploma or equivalent.
• Previous retail and/or food experience preferred, but not required.
• Strong interest and knowledge of the Food & Beverage business.
• Ability to work independently and as part of a team.
• Manage workload and prioritize tasks independently.
• Capable of remaining focused and composed in a fast-paced environment and accomplishing multiple tasks within established timeframes.
• A welcoming and helpful attitude toward all guests and other team members.
• Effective communication skills.

Skills

• Guest service fundamentals and experience building a guest-first and freshness culture on your team.
• Food & Beverage business fundamentals, including department sales trends, freshness, food safety and quality, inventory management, item reliability, guest shopping patterns and pricing and promotions strategies.
• Planning department(s) daily/weekly workload to support Food & Beverage priorities and deliver sales goals.
• Leading a team of hourly team members, including skills in interviewing, training, coaching, evaluating, retaining and developing talent.

Benefits

Target offers eligible team members and their dependents comprehensive health benefits and programs, including medical, vision, dental, life insurance, and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.