Food & Beverage Supervisor, Golf Club

IMG Academy is the world’s leading sports education brand, providing a holistic education model that empowers student-athletes to win their future while preparing them for college and for life. The academy is nationally recognized for its workplace culture, innovation, and commitment to developing people both on and off the field.

About the role

The Food & Beverage (F&B) Supervisor assists the F&B Manager and Golf Club leadership team in facilitating and executing banquet events, catering services, and supervising restaurant outlets. This role involves handling Banquet Event Order (BEO) creation, staff communication for catered events, and collaborating with clients to ensure their events exceed expectations. The F&B Supervisor also assists in supervising restaurant service staff and other day-to-day operations of the Golf Club.

Responsibilities

• Communicate with clients to understand banquet event requirements, preferences, and expectations
• Handle client inquiries promptly and professionally, providing solutions and recommendations
• Develop and draft Banquet Event Orders (BEOs) for all banquet events and functions
• Plan weekly BEO meetings to ensure all staff are knowledgeable about upcoming events
• Collaborate with the sales team, F&B Manager, and Executive Chef to ensure seamless event execution
• Plan, organize, and direct banquet staff to ensure the highest degree of guest satisfaction
• Maintain effective communication with guests and internal partners to ensure expectations are met
• Assist in supervising restaurant service staff and ensuring service standards
• Assist leadership in monitoring and managing event budgets
• Identify new opportunities and effective strategies to increase business
• Host prospective clients on site to learn about Golf Club programs, amenities, and menus
• Oversee the setup and preparation of banquet spaces and provide oversight on event day(s)
• Maintain the cleanliness of banquet facilities and adherence to safety and sanitation standards
• Maintain a high level of understanding of programs at the Golf Club and IMG Academy
• Assist in the day-to-day business-related activities of the Golf Club as needed
• Other duties as assigned

Requirements

• 1+ year of related experience at a supervisory level or equivalent
• Thorough knowledge of food and beverage areas with emphasis on service standards and employee training
• Experience managing staff and customer expectations
• Ability to perform under pressure
• Strong passion and knowledge for culinary excellence and customer service
• Excellent customer service attitude and willingness to go the extra mile
• Highly organized with the ability to multi-task in a fast-paced environment
• Superior work ethic with the desire to work collaboratively with colleagues
• Excellent written and oral communication skills

Physical Demands and Work Environment

• Ability to lift, carry, move, push, and pull equipment or boxes up to 40 lbs
• Ability to stand and walk for the duration of shift
• Frequent lifting and carrying trays of food and drinks
• Ability to work all shifts, including weekends, evenings, and holidays

Background Requirements

• Requires a background check upon offer
• Requires a pre-employment drug screen upon offer
• This position requires a Florida Level 2 Background Screening

Learn more about the screening process and requirements by visiting the Florida Care Provider Background Screening Education & Awareness website.

Benefits

• Comprehensive Medical, Dental, and Vision
• Flexible Spending Account and Health Savings Account options
• 401k with an Employer Match
• Short Term and Long Term Disability
• Group and Supplemental Life & AD&D
• Gym Discount Program
• Pet Insurance
• Wellbeing Program and more

Connect with your talent acquisition specialist to learn more about benefits for part-time and seasonal/temporary roles.