Supervisor, Food & Beverage

We need to output HTML fragment with sections for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title as heading. Must not include Job ID etc. Must remove boilerplate, navigation, legal, EEO, etc. Must preserve all substantive info. We have two job postings? The user gave a block that seems to contain two positions: Food Outlet Supervisor and Restaurant Supervisor. The content includes Pay: $25.70 (maybe for Food Outlet Supervisor). Then later "Pay Rate: $ /hr" (blank). So we need to extract substantive info for each? The instruction: "You reformat a job posting into clean, well-structured semantic HTML." It seems they gave a combined block with two postings. Possibly they want us to output HTML for each? But they said "Do NOT repeat the job title as a heading (the page already shows it)". So we assume the page already shows the job title; we just need to output sections under that title. Since there are two titles, maybe we need to output two separate fragments? However they said output ONLY the HTML fragment — no /, no markdown code fences. Could be multiple sections for each posting? Might need to wrap each posting in its own container? Not specified. Usually they'd want one posting. But the given text includes two distinct postings. Could be they want us to combine? Might be a mistake. We need to decide. We could treat the block as containing two separate job postings; we could output two separate HTML fragments, each preceded by a comment? But they said only HTML fragment, no extra text. Could output two elements each with heading? But they said do not repeat job title as heading; but we could use

for section headings like About the role, Responsibilities, etc. So we could have for each posting:

About the role

...

etc. Then

Responsibilities

... etc. Then

Requirements

etc. Then

Benefits

etc. Then

Pay

etc. Then

Schedule

etc. We need to extract content for each posting. Let's parse. First posting: Food Outlet Supervisor. Content after "Pay: $25.70  At Great Wolf, the Food Outlet Supervisor brings joy to families through involvement in daily food outlet and lodge operations. This leadership role is critical in executing on business requirements, supporting the food and beverage team, and interacting with guest and pack members to enhance their experience and maximize profitability. Hiring immediately with full-time, part-time, and flexible scheduling Join our Pack: Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levelsGreat Perks: Take advantage of exclusive perks for you, your family, and friends – including discounted vacations and employee referral incentivesLearn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership trainingPrioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief FundCelebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized. Benefits: Medical, Dental, and Vision insurance Health savings account Telehealth resources Life insurance 401K with employer match Paid vacation time off Paid parental leave Essential Duties & Responsibilities ..." So we need sections: - About the role: likely the paragraph after Pay line: "At Great Wolf, the Food Outlet Supervisor brings joy to families through involvement in daily food outlet and lodge operations. This leadership role is critical in executing on business requirements, supporting the food and beverage team, and interacting with guest and pack members to enhance their experience and maximize profitability. Hiring immediately with full-time, part-time, and flexible scheduling". Also maybe the "Join our Pack..." etc are benefits/perks. But we have separate Benefits section later. The "Join our Pack: Grow your career..." etc could be about career development, maybe part of Benefits or About the role. But we need to follow instruction: include a section ONLY when posting has real, specific content for it. So we need to decide what goes where. We have explicit "Benefits:" list: Medical, Dental, Vision insurance, Health savings account, Telehealth resources, Life insurance, 401K with employer match, Paid vacation time off, Paid parental leave. Also earlier there are "Great Perks: Take advantage of exclusive perks for you, your family, and friends – including discounted vacations and employee referral incentives", "Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training", "Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund", "Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized." These could be considered Benefits as well, but they are more like perks. Could be placed under Benefits section as list items. But we already have a Benefits section with specific items; we could combine all under Benefits. Pay: we have "$25.70". So Pay section with that amount. Schedule: we have "Hiring immediately with full-time, part-time, and flexible scheduling". Also later "Prioritize Your Well-Being: We offer flexible scheduling". So schedule info: full-time, part-time, flexible scheduling. Responsibilities: the "Essential Duties & Responsibilities" list. Requirements/Qualifications/Skills: there is "Basic Qualifications & Skills" and "Desired Qualifications & Traits" and "Physical Requirements". We need to map to sections: Requirements, Qualifications, Skills. The instruction says use headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we need to split the qualifications info into these three headings. However we must not create thin sections; prefer few substantive sections. Could combine Requirements and Qualifications and Skills into one? But they ask to use those headings if content exists. We need to decide. We have "Basic Qualifications & Skills" list: High School diploma or GED, Minimum of 1 year experience in a food service leadership capacity, Minimum of 1 year experience utilizing POS technology, Experience with Microsoft Office and general software systems; proficiency in Excel, Word and Outlook, Demonstrated customer service, conflict resolution, employee engagement, retention and team building skills, Basic math skills as they apply to cash handling, Proficient in both written and spoken English, Ability to work flexible schedule including nights, weekends, holidays as needed. Then "Desired Qualifications & Traits": Associates degree or higher in hospitality or related field, Prior experience with Micros POS, Serve-Safe and/or TIPS certification, Previous hotel experience, preferably in a large family resort or hotel. Then "Physical Requirements": Able to lift up to 30lbs, Able to bend, stretch, and twist, Able to stand and walk for long periods of time. We could map: - Requirements: maybe the mandatory basics (High School diploma, 1 year experience, POS experience, etc.)? But ambiguous. - Qualifications: maybe desired qualifications (Associates degree, Micros POS, certifications, hotel experience). - Skills: maybe the skills list (customer service, conflict resolution, etc.) and basic math, English proficiency. But we need to avoid filler. We'll create sections only if we have substantive content. We'll produce:

About the role

At Great Wolf, the Food Outlet Supervisor brings joy to families through involvement in daily food outlet and lodge operations. This leadership role is critical in executing on business requirements, supporting the food and beverage team, and interacting with guest and pack members to enhance their experience and maximize profitability. Hiring immediately with full-time, part-time, and flexible scheduling.

Responsibilities

• Supervises daily food outlet operations to ensure successful execution of all lodge standards and completion of daily tasks and assignments
• Assists with the overall operation of the restaurant(s) including; Point of Sale transactions, expediting, re-stocking, ensuring staff breaks
• Ensures that outlets are sanitized, cleaned, stocked, and setup correctly at start of and throughout the shift while always adhering to sanitation, safety, and alcohol beverage control policies
• Provides coaching, encouragement, and recognition to pack members regularly
• Understands and champions Great Wolf policies and procedures, and collaborates with Department and Lodge leadership in performance management of the department and its Pack Members
• Responds to pack/guest concerns and escalates to leadership as appropriate
• Understands and participates in scheduling of staff, execution of labor management and forecasting
• Provides supervisory and administrative support for food and beverage operations including; scheduling, payroll, time and attendance, reservations, inventory, receiving, birthday parties and personnel related matters
• Performs daily audits per procedure to ensure optimal operation to standards
• Conducts daily stand up meetings with food and beverage pack to prioritize the day and facilitates feedback from Pack Members
• Monitors performance of staff, providing real time feedback and coaching
• Participates in recruitment process and selection of talent for the F&B staff
• Partner with F&B leadership to develop and execute action plans related to guest service and Pack Member engagement measured through NPS and eNPS
• Participate in pack performance management including; employee reviews, corrective action, investigations, conflict resolution, etc.
• Maintains quality of operation by ensuring service excellence, ensuring adequate supply and food inventory levels, and operation of equipment by troubleshooting, maintenance, and/or calling for repair
• Assists in developing, implementing, and monitoring programs ensuring a safe facility that complies with all appropriate regulations--Ergonomics, Emergency Responses, Injury and Illness Prevention, and Hazard Communications Programs

Requirements

• High School diploma or GED
• Minimum of 1 year experience in a food service leadership capacity
• Minimum of 1 year experience utilizing Point-of-Sale (POS) technology
• Experience with Microsoft Office and general software systems; proficiency in Excel, Word and Outlook
• Basic math skills (addition, subtraction, etc.) as they apply to cash handling
• Proficient in both written and spoken English
• Ability to work flexible schedule including nights, weekends, holidays as needed

Qualifications

• Associates degree or higher in hospitality or related field
• Prior experience with Micros POS
• Serve-Safe and/or TIPS certification
• Previous hotel experience, preferably in a large family resort or hotel

Skills

• Demonstrated customer service, conflict resolution, employee engagement, retention and team building skills

Benefits

• Medical, Dental, and Vision insurance
• Health savings account
• Telehealth resources
• Life insurance
• 401K with employer match
• Paid vacation time off
• Paid parental leave
• Discounted vacations and employee referral incentives
• Access to Great Wolf University for on-the-job training, functional