Food & Beverage Supervisor

About Fairmont Grand Del Mar

Bask in the San Diego sunshine and enjoy our five-star setting at Fairmont Grand Del Mar. Immersed in the charm of Los Peñasquitos Canyon, the resort hosts 249 elegantly appointed guestrooms and suites, an 18-hole private Tom Fazio-designed golf course, a five-star spa and offers two dozen weekly outdoor activities across the 400 acres of dramatic canyon scenery including yoga, meditation and archery. The Grand includes six different dining venues, including San Diego's only three-Michelin starred restaurant, Addison. Growth and advancement are not only accessible but actively encouraged. We promote a balanced life for our colleagues and continually seek new ways to enhance our environment and support our beautiful home of San Diego.

About the Role

We invite you to join the world of luxury hospitality at Fairmont Grand Del Mar, as our new Food & Beverage Supervisor.

Responsibilities

• Organize and oversee the various outlets
• Ensure quality of food, beverage, service and ambiance
• Maintain proper staffing and timeliness of various outlets
• Operate within Forbes 5-star standards and hold team accountable to these standards on a daily basis
• Display a congenial appearance and be well groomed at all times
• Assist the department manager in development, implementation and maintenance of outlet service standards
• Train both groups and one-on-one to stress service standards, safety, and product knowledge
• Coordinate all service staff for all meal periods in the outlets during the shift
• Monitor set up and maintenance of department to ensure all side work is complete
• Perform all other administrative functions required and communicate information to the department manager as needed
• Work in a safe manner at all times and follow all safety procedures as outlined in your Standards of Conduct and Loss Prevention Manual
• Maintain knowledge of the food and beverage menus offered in the outlets
• Correctly identify guests when ordering alcohol either at tables or at the bar
• Conduct safety awareness topics
• Assist in organization of back of house storage areas, office, liquor rooms and beer coolers

Qualifications

• Ability to prioritize workload
• Organization skills and ability to adapt quickly to any given situation
• 2-year experience in bar or high-volume restaurant in a similar restaurant/bar environment
• Excellent telephone etiquette
• Exceptional guest recovery skills
• Strong Micros knowledge and experience
• Ability to write reports and business correspondence
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
• All of the above to be done fluently in English
• Embrace the Fairmont brand promise and luxury in your role and in all your interactions
• Foster an inclusive environment where every individual feels valued and respected

Pay

The hourly rate for this position is $30.00.

Benefits

• Complimentary meals during your shift in our staff cafeteria
• Complimentary on-site parking
• Employee travel program with discounts on room rates at Fairmont & Accor properties worldwide
• Employee program with discounts on restaurants, bars and spa services at Fairmont & Accor properties worldwide
• Opportunity to develop your talent and grow within Fairmont Grand Del Mar and over 5,700 properties with Accor
• Learning programs through our Academies designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities
• Recognition and rewards through appreciation programs, awards, and exclusive travel and lifestyle perks
• Create memorable experiences for guests while making a positive impact through exceptional hospitality and service
• Medical, dental, and vision insurance (effective the first of the month following 30 days of employment) — eligible single full-time employees can enroll in a $0 premium health plan
• Life and disability insurance
• Paid holidays
• Vacation and sick leave (full-time and part-time employees)
• 401(k) retirement plan with matching program
• Employee Assistance Program (EAP)