Food & Beverage Supervisor

About the role

Embassy Suites by Hilton has perfected the full-service, upscale, all-suite hotel. Built on a long-standing legacy that is both inviting and comfortable, Embassy Suites properties provide guests with More Reasons to Stay, offering open-air atriums, complimentary cooked-to-order breakfast, spacious two-room suites and complimentary Manager Receptions every evening. Embassy Suites bundled pricing ensures that guests receive enormous value at a single price. Whether they are traveling for business, with their family, with a group, or for leisure, our guests return again and again to experience the consistently awarded, best-in-class customer service provided at Embassy Suites. Embassy Suites is one of Hilton Worldwide ten market-leading brands. If you understand the importance of providing an inviting and comfortable experience and feel you can contribute to an award-winning team, you may be just the person we are looking for to work as a Team Member with Embassy Suites Louisville Downtown Hotels. The company is currently hiring a Full time, Food & Beverage Supervisor. Job Type: Full-time; Work Location: In person.

Responsibilities

• The ability to perform initial and ongoing training of associates
• Supervising and directing the prompt, efficient and friendly serving of all food and beverage
• Controlling food and beverage inventory to ensure the smooth operation of the Food and Beverage
• Working quickly and independently to resolve operational issues when necessary, ensuring proper follow through with appropriate manager(s)
• Attending BEO meetings and Mangers meeting
• Overseeing house catering functions, banquets and executing
• Captain Reports for all banquets
• Meet and greet clients for every event in banquets
• Responsible for making the function space visually appealing
• Supervise events and team members throughout service
• Responsible for the proper usage and good working order of all equipment, furniture and fixtures in the Banquet and Catering section in the shift assigned.
• Guide the Banquet Servers in set up of tables and place settings
• Provide excellent customer service and ensure customer needs are met
• All other duties as assigned

Qualifications

• Excellent interpersonal and guest service skills
• Have the ability to make connections with people, motivating and inspiring them to achieve results.
• Demonstrate strong initiative and self-direction.
• Ability to work at a fast pace and result orientated.
• Ability to understand, quickly react and motivate others to adapt to the changing organization.
• Supervisory experience
• High school or equivalent required; college degree preferred
• Good computer skills including word and excel
• 2+ years of hotel experience or related field preferred

Benefits

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule

Day Shift (Preferred); Night Shift (Preferred)