Food & Beverage General Manager - Nelson's
for each section heading. Use - for any list of duties/requirements/benefits. Use
for prose.
We must not repeat job title as heading. No Job ID. Remove boilerplate.
We need to preserve all substantive info. So we need to extract responsibilities list, qualifications list, benefits list, pay info, schedule info (flexible schedule). Also maybe "About the role" from first paragraph.
Let's parse.
Intro: "The Food & Beverage General Manager is responsible for overseeing assigned Food & Beverage outlets to ensure optimum performance, exceptional guest service and maximum profitability of all functions. They will train and motivate staff to exceed goals. The General Manager will assist in maintaining the Forbes Standards. The General Manager shall strive to provide exceptional service to both internal and external guests at all times. The General Manager will be responsible for exemplifying the Terranea Resort Culture as well as promoting Terranea Resort as both the Destination and Employer of Choice!"
That's prose for About the role.
Then "Responsibilities" heading then a long list of responsibilities (many sentences). We need to turn each bullet into
- . The list includes many items separated by line breaks? The text after "Responsibilities" includes many sentences each starting with a verb. We'll treat each as a bullet.
We need to ensure we capture all responsibilities. Let's extract them:
- Maintains a commitment to customer service and guest satisfaction
- Leads and supervises the outlets team
- Prepares forecasts and reports and assists in the development of the food & beverage budget
- Ensures physical atmosphere and cleanliness of the restaurant, including inspecting tabletops and side stations
- Takes initiative to develop and execute new promotions, events,
- Conducts monthly staff meetings to include ongoing training and safety classes
- Responsible for daily report input and log book entries
- Works with culinary to develop new food menus responsive of the local market
- Enforces high standards of hygiene and sanitation within the outlets
- Tracks payroll and revenue daily
- Ensures the security of monies, credit and financial transactions
- Establishes par levels for supplies and equipment
- Supervises the performance, attendance, attitudes, appearance and conduct of team
- Manages timely completion of performance appraisals
- Monitors time punches in Timesaver, ensuring accurate payroll for all associates
- Monitors and maintains the outlets’ systems and equipment to ensure their optimum performance
- Develops and implements controls for expense management
- Implements strategies to continually improve revenues
- Assists with the development, training and inspiration of outlets staff for promotion
- Provides prompt follow-up to all guest concerns
- Assists the Vice President of Food & Beverage with the design and implementation of training programs
- Empowers team to exceed service standards
- Instills a calm, organized approach in all stressful situations
- Works with HR to recruit and hire staff
- Completes all proper new hire and termination paperwork
- Orders all necessary office supplies and ensures proper stocking levels
- Maintains a safe and pleasant work environment
- Ensures cleanliness of outlets’ storage rooms
- Promotes high associate morale
- Recommends discipline and/or termination when appropriate of team members
- Takes a proactive approach to coaching and counseling
- Attends appropriate resort, division and department meetings
- Resolves guest issues promptly and with great care and effectiveness
- Maintains a strong knowledge of hospitality trends, especially food & beverage
- Provides general resort information for guests
- Utilizes labor management tools to schedule and control labor costs
- Offers warm and sincere welcome/farewell for all guests of Terranea Resort including use of guest name & good eye contact with each guest
- Maintains an up to date working knowledge of all resort amenities as well as any special events
- Interacts with resort staff in a professional manner, assisting other departments with necessary information
- Up sells other resort services and amenities to guests
- Always maintains a professional demeanor and attitude
- Communicates all pertinent information to the outlets team
- Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons). Reports all safety incidents to on-duty
- Ensures proper handling, cleaning and sanitation of equipment, china, glass and
- Follows through on lost and found
- No articles shall be removed from occupied rooms. Absolute respect for guest property should always be exercised.
- Maintains a professional
- Follows all Terranea Resort dress code standards
- Remains alert, courteous and helpful to the guests and colleagues at all time
- Performs other duties as assigned
Some lines are incomplete or weird: "Maintains a professional" maybe truncated; but we keep as is.
Then "Additional Duties & Responsibilities" includes:
- Works as MOD as needed
- Assists in other F&B venues as needed
We can include these under Responsibilities as well.
Then "Qualifications" heading then list:
- Must have valid driver’s license and meet company driving standards
- Must be able to read, write and speak English
- Must have excellent leadership skills
- Must be a positive example for staff
- Must be able to work well under pressure
- Must be able to accurately follow instructions, both verbally and written
- Must be highly detailed orientated (typo)
- Must have excellent computer skills
- Must have strong working knowledge of Microsoft Office programs
- Must be able to work in a fast paced environment
- Must have excellent listening skills
- Must possesses excellent communication skills (grammar)
- Must be professional in appearance and demeanor
- Must always ensure a teamwork environment
- Ability to work a flexible schedule that may include evenings, weekends and holidays
- Must have the ability to deal effectively and interact well with the guests and associates
- Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner
- Must have a passion for creating an exceptional experience for all guests
Then "Experience, Education, & Licensure:" list:
- High school diploma or equivalent required
- At least three years supervisory food and beverage experience required
- Prior Four or Five Star experience preferred
- Must be able to obtain a Food Handler’s card
We can combine Qualifications and Experience/Education/Licensure into a Requirements section (or Qualifications). The instruction: Use headings like Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can have a Qualifications section that includes both skill requirements and experience/education.
Better to have separate sections: Qualifications (skills) and Requirements (experience/education). But we can combine if we want fewer sections. The instruction: Prefer a few substantive sections over many thin ones. So maybe combine Qualifications and Experience/Education into one "Qualifications" section.
Then Benefits: list from paragraph: "We offer a competitive benefit package for full-time, regular team members that includes: group medical, dental, vision, life, disability benefits, and an employee assistance program. We also offer paid time off/sick time and are proud to offer participation in a 401(k) plan with a company match!"
Thus benefits list: group medical, dental, vision, life, disability benefits, employee assistance program, paid time off/sick time, 401(k) plan with company match.
Pay: "Base Pay Start Rate: $85,000/Yr. - $95,000/Yr. + Bonus Incentive!"
Schedule: "Ability to work a flexible schedule that may include evenings, weekends and holidays" (already in qualifications). But we can also have a Schedule section if posting states schedule. It does mention flexible schedule. So we can create Schedule section with that detail.
We must not create sections with filler like "commensurate with experience". We have actual content.
Now produce HTML:
About the role
... (intro paragraph)
Responsibilities
- ... each responsibility
...
Qualifications
- ... each qualification (skills + experience/education)
...
Benefits
- ... each benefit
...
Pay
Base Pay Start Rate: $85,000/Yr. - $95,000/Yr. + Bonus Incentive!
Schedule
Ability to work a flexible schedule that may include evenings, weekends and holidays.
We need to ensure we didn't miss any responsibilities like "Maintains a professional" incomplete; we keep as is.
Also "Ensures proper handling, cleaning and sanitation of equipment, china, glass and" incomplete; keep.
Also "Follows through on lost and found" incomplete; keep.
Also "No articles shall be removed from occupied rooms. Absolute respect for guest property should always be exercised." keep.
Also "Maintains a professional" maybe missing word; keep.
Now produce final HTML.
Check for any duplicate lines: we have many responsibilities; ensure we didn't miss any.
Let's list responsibilities again from text after "Responsibilities" until "Additional Duties & Responsibilities". We'll capture each sentence.
I'll copy the responsibilities block:
Maintains a commitment to customer service and guest satisfaction
Leads and supervises the outlets team
Prepares forecasts and reports and assists in the development of the food & beverage budget
Ensures physical atmosphere and cleanliness of the restaurant, including inspecting tabletops and side stations
Takes initiative to develop and execute new promotions, events,
Conducts monthly staff meetings to include ongoing training and safety classes
Responsible for daily report input and log book entries
Works with culinary to develop new food menus responsive of the local market
Enforces high standards of hygiene and sanitation within the outlets
Tracks payroll and revenue daily
Ensures the security of monies, credit and financial transactions
Establishes par levels for supplies and equipment
Supervises the performance, attendance, attitudes, appearance and conduct of team
Manages timely completion of performance appraisals
Monitors time punches in Timesaver, ensuring accurate payroll for all associates
Monitors and maintains the outlets’ systems and equipment to ensure their optimum performance
Develops and implements controls for expense management
Implements strategies to continually improve revenues
Assists with the development, training and inspiration of outlets staff for promotion
Provides prompt follow-up to all guest concerns
Assists the Vice President of Food & Beverage with the design and implementation of training programs
Empowers team to exceed service standards
Instills a calm, organized approach in all stressful situations
Works with HR to recruit and hire staff
Completes all proper new hire and termination paperwork
Orders all necessary office supplies and ensures proper stocking levels
Maintains a safe and pleasant work environment
Ensures cleanliness of outlets’ storage rooms
Promotes high associate morale
Recommends discipline and/or termination when appropriate of team members
Takes a proactive approach to coaching and counseling
Attends appropriate resort, division and department meetings
Resolves guest issues promptly and with great care and effectiveness
Maintains a strong knowledge of hospitality trends, especially food & beverage
Provides general resort information for guests
Utilizes labor management tools to schedule and control labor costs
Offers warm and sincere welcome/farewell for all guests of Terranea Resort including use of guest name & good eye contact with each guest
Maintains an up to date working knowledge of all resort amenities as well as any special events
Interacts with resort staff in a professional manner, assisting other departments with necessary information
Up sells other resort services and amenities to guests
Always maintains a professional demeanor and attitude
Communicates all pertinent information to the outlets team
Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons). Reports all safety incidents to on-duty
Ensures proper handling, cleaning and sanitation of
for prose. We must not repeat job title as heading. No Job ID. Remove boilerplate. We need to preserve all substantive info. So we need to extract responsibilities list, qualifications list, benefits list, pay info, schedule info (flexible schedule). Also maybe "About the role" from first paragraph. Let's parse. Intro: "The Food & Beverage General Manager is responsible for overseeing assigned Food & Beverage outlets to ensure optimum performance, exceptional guest service and maximum profitability of all functions. They will train and motivate staff to exceed goals. The General Manager will assist in maintaining the Forbes Standards. The General Manager shall strive to provide exceptional service to both internal and external guests at all times. The General Manager will be responsible for exemplifying the Terranea Resort Culture as well as promoting Terranea Resort as both the Destination and Employer of Choice!" That's prose for About the role. Then "Responsibilities" heading then a long list of responsibilities (many sentences). We need to turn each bullet into
About the role
... (intro paragraph)
Responsibilities
- ... each responsibility ...
Qualifications
- ... each qualification (skills + experience/education) ...
Benefits
- ... each benefit ...
Pay
Base Pay Start Rate: $85,000/Yr. - $95,000/Yr. + Bonus Incentive!
Schedule
Ability to work a flexible schedule that may include evenings, weekends and holidays.
We need to ensure we didn't miss any responsibilities like "Maintains a professional" incomplete; we keep as is. Also "Ensures proper handling, cleaning and sanitation of equipment, china, glass and" incomplete; keep. Also "Follows through on lost and found" incomplete; keep. Also "No articles shall be removed from occupied rooms. Absolute respect for guest property should always be exercised." keep. Also "Maintains a professional" maybe missing word; keep. Now produce final HTML. Check for any duplicate lines: we have many responsibilities; ensure we didn't miss any. Let's list responsibilities again from text after "Responsibilities" until "Additional Duties & Responsibilities". We'll capture each sentence. I'll copy the responsibilities block: Maintains a commitment to customer service and guest satisfaction Leads and supervises the outlets team Prepares forecasts and reports and assists in the development of the food & beverage budget Ensures physical atmosphere and cleanliness of the restaurant, including inspecting tabletops and side stations Takes initiative to develop and execute new promotions, events, Conducts monthly staff meetings to include ongoing training and safety classes Responsible for daily report input and log book entries Works with culinary to develop new food menus responsive of the local market Enforces high standards of hygiene and sanitation within the outlets Tracks payroll and revenue daily Ensures the security of monies, credit and financial transactions Establishes par levels for supplies and equipment Supervises the performance, attendance, attitudes, appearance and conduct of team Manages timely completion of performance appraisals Monitors time punches in Timesaver, ensuring accurate payroll for all associates Monitors and maintains the outlets’ systems and equipment to ensure their optimum performance Develops and implements controls for expense management Implements strategies to continually improve revenues Assists with the development, training and inspiration of outlets staff for promotion Provides prompt follow-up to all guest concerns Assists the Vice President of Food & Beverage with the design and implementation of training programs Empowers team to exceed service standards Instills a calm, organized approach in all stressful situations Works with HR to recruit and hire staff Completes all proper new hire and termination paperwork Orders all necessary office supplies and ensures proper stocking levels Maintains a safe and pleasant work environment Ensures cleanliness of outlets’ storage rooms Promotes high associate morale Recommends discipline and/or termination when appropriate of team members Takes a proactive approach to coaching and counseling Attends appropriate resort, division and department meetings Resolves guest issues promptly and with great care and effectiveness Maintains a strong knowledge of hospitality trends, especially food & beverage Provides general resort information for guests Utilizes labor management tools to schedule and control labor costs Offers warm and sincere welcome/farewell for all guests of Terranea Resort including use of guest name & good eye contact with each guest Maintains an up to date working knowledge of all resort amenities as well as any special events Interacts with resort staff in a professional manner, assisting other departments with necessary information Up sells other resort services and amenities to guests Always maintains a professional demeanor and attitude Communicates all pertinent information to the outlets team Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons). Reports all safety incidents to on-duty Ensures proper handling, cleaning and sanitation of