Senior Food & Beverage General Manager

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career.

Benefits

• Free Epic pass(es) for employees, free ski and snowboard lessons, and 40% retail discounts
• Employee discounted lift tickets for friends and family
• Discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development through Epic Service
• Referral Program
• Full-time roles are eligible for:
  • Health Insurance (Medical, Dental, and Vision plans for eligible seasonal employees after working 500 hours)
  • Free ski passes for dependents
  • Critical Illness and Accident plans

About the Role

The Senior Manager is responsible for driving a best-in-class quality dining experience across several outlets while creating an environment for growing leaders to flourish and develop.

Responsibilities

• Prioritize and foster a culture of safety
• Embrace our Be Inclusive value and Elevate leadership competency
• Promote Vail Resorts’ Commitment to Zero
• Serve as a leader and representative of Keystone Resort
• Be an active participant on an innovative team
• Responsible for financial performance of daily operations including cost of sales & labor, budget development, and analysis of financial information
• Drive success of the overall Keystone Mountain Dining mission and take part in projects which move innovation forward
• Empower, develop, appraise, and create the best atmosphere for employees to be and do their best, especially leadership development of general managers
• Accurately conduct and review daily reports and audits
• Accurately schedule and review staff to budgeted labor
• Oversee payroll exceptions, approvals, and labor distribution reports across multiple outlets
• Investigate and resolve guest complaints in conjunction with the restaurant leadership team
• Know and enforce local, state, and federal regulations for the sale and distribution of alcohol
• Operate business to established Mountain Dining standards
• Actively pursue GX (market research) targets and respond to trends
• Costing/pricing of menus, development of new items, analysis of product and sales, inventory, ordering
• Work with maintenance department on projects and priorities
• Floor supervision during peak times
• Coordinate with other departments and central corporate teams to ensure smooth operation
• Responsible for hiring, retaining, and training all food service personnel including domestic and international, seasonal and year-round, management and non-management employees
• Oversee ordering/receiving, cost transfers, variance reports, and inventory control for all food, beverages, supplies, etc.
• Ensure operation fully supports initiatives with corporate strategic partners by giving outstanding representation to their product
• Maintain employee roster & housing roster for accuracy through the season in Microsoft Excel, utilizing conditional formatting, filters, and formula writing
• Track employee trainings/certifications, disciplinary reports, hiring status, payroll acknowledgement forms, etc.
• Assist with F&B new/returning employee orientations and other necessary trainings

Requirements

• High School Diploma or equivalent
• Minimum 3 years restaurant experience required
• Minimum 5 years supervisory experience required
• Culinary experience a plus
• Experience with purchasing software preferred
• Knowledge of Microsoft Office suite
• English required
• TIPS certification required within 30 days of employment
• Serve Safe Food Protection Manager certification required within 30 days of employment

Pay

The expected pay range for this position is $72,873.00 - $98,000 annual salary.

Schedule

• Employment Type: Year-round
• Shift Type: Full-time hours available
• Housing Availability: Yes

Minimum Age: At least 18 years of age