Senior Food & Beverage Manager

About the Role

We are seeking an energetic Food & Beverage professional to join our team. The Senior F&B Manager is responsible for assisting in coordinating, supervising, and directing all aspects of F&B outlet’s operations, while maintaining a profitable F&B outlet and high-quality products and service levels. He/she is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high.

Responsibilities

• Oversee all aspects of the daily operation of the outlet.
• Supervise outlet personnel.
• Respond to guest complaints in a timely manner.
• Work with other F&B managers and keep them informed of issues as they arise.
• Keep immediate supervisor fully informed of all problems or matters requiring his/her attention.
• Assist in coordinating and monitoring all phases of Loss Prevention in the outlet.
• Prepare and submit required reports in a timely manner, including Wage Progress, payroll, revenue, employee schedules, and quarterly action plans.
• Monitor quality of service in F&B outlet.
• Assist in menu planning and preparation.
• Ensure compliance with all local liquor laws, and health and sanitation regulations.
• Ensure compliance with SOP’s in all outlets.
• Ensure compliance with requisition procedures.
• Be visible on the floor and assist staff as needed during each meal period.
• Conduct staff performance reviews in accordance with Highgate Hotel standards.
• Ensure the training of employees on SOP’s and technical job tasks.
• Interview candidates for front-of-house F&B positions and follow standards for hiring approvals.
• Complete tip reporting.
• Understand, implement, and monitor corporate promotions in the outlet (if applicable), including buffet and three-meal concept standards.
• Ensure overall guest satisfaction.

Qualifications

• At least 2 years of progressive experience in a hotel or a related field; or a 4-year college degree; or a 2-year college degree and 1 or more years of related experience.
• Ability to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
• Excellent communication skills, both verbal and written, with all levels of employees and guests.
• Ability to multitask and prioritize departmental functions to meet deadlines.
• Must be able to maintain confidentiality of information.
• Must be able to understand and evaluate complex information, data, etc., from various sources to meet appropriate objectives.
• Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary.

Benefits

We are pleased to offer our full-time associates a comprehensive and competitive benefits package, including:

• Medical, dental, vision, life, short-term, and long-term disability insurance
• 401(k) Retirement Plan with employer matching contributions
• Paid holidays, vacation, and sick leave
• Employee assistance program (EAP)
• Educational opportunities / Tuition reimbursement
• Paid jury duty, personal, medical, and military leave (in accordance with applicable law)

Specific benefits may vary by location, with details provided for employees based in Washington, Colorado, and California. Certain benefits may also vary for associates covered by a Collective Bargaining Agreement (CBA).

This job opening was posted on 10/21/2026 and will remain open for at least 75 days.