Food and Beverage Associate

About the role

This position is responsible for providing exceptional customer service while supporting the operation of the Food and Beverage Department. Open availability, especially nights and weekends, is preferred.

Responsibilities

• Operates POS register for food and drinks (includes bar register when directed).
• Prepares food and beverage items utilizing the policies and standards of the company.
• Resets and bus the food court seating area.
• Washes and dries dishes, glasses, and other cooking/food prep utensils.
• Cleans and sanitizes dishes, glasses, and other utensils.
• Conducts all opening and closing procedures (opens and closes cash tills, kitchen cleaning, etc.).
• Maintains proper temperature for refrigerators and freezers.
• Manages food and beverage inventory by the store’s policies and procedures.
• Manages plates, cups, and other utensil inventory by the store policies and procedures.
• Conducts restroom checks and cleaning including laundry of rags.
• Responds responsively, and politely with a friendly demeanor to customers’ requests.
• Occasionally operates POS system to collect payments and allocate bowling lanes.
• Occasionally operates POS system to collect payments and lends out facility and equipment (karaoke, billiards, darts, ping pong).
• Occasionally operates POS system to collect payments and issues cards and credits for arcade (AM).

Requirements

• A High School Diploma or GED.
• Must be 21+ if handling alcohol.
• Open availability, especially nights and weekends, is preferred.

Qualifications

• A minimum of one to two years of experience in a hospitality or retail environment.
• Experience in a bowling establishment is preferred, but not required.
• Bartending experience preferred.

Skills

• Excellent customer service skills.
• Ability to work independently and as part of a team.
• Attention to detail.
• Strong organizational and time management skills.

Benefits

• 1 hour to play (non-prize) arcade games per week.
• 90 minutes of bowling per week (shoes included).
• 1 hour of karaoke/billiards per week.
• 50% discount on food items per working shift.
• Complimentary beverage per working shift.