FMS Service Coordinator

About the role

The FMS Service Coordinator plays a crucial role in supporting individuals who choose self-direction by managing their services effectively. This position serves as a key point of contact at Mains’l, providing expertise and resources related to self-directed programs to ensure successful service management.

Key Responsibilities

• Support individuals in managing their service budget and expenditures.
• Perform data entry and review of payable invoices.
• Conduct detailed reviews of payroll.
• Process employer, employee, and vendor documents.
• Maintain strong relationships through excellent customer service, engaging with individuals, case managers, families, and vendors primarily via phone and email.
• Excellent customer service skills.
• Experience with financial management systems, with a focus on budgeting accuracy and data entry.
• Proficiency in Microsoft Office, especially Excel.
• Strong mathematical and analytical abilities.
• Excellent written and verbal communication skills.
• Ability to work independently with minimal instruction while seeking assistance when needed.
• Capacity to manage a high volume of daily communications and processing deadlines.
• Previous experience supporting individuals with disabilities preferred.
• College degree preferred.

Qualifications

• Previous experience supporting individuals with disabilities preferred.
• College degree preferred.

Benefits

• Paid Training
• Comprehensive benefits package, including health, dental, life insurance, 401(k) with Matching, long-term disability, paid time off, education assistance, and life insurance.

Schedule

Remote/Hybrid- there will be in-office training, work time, and meetings that are in person in Brooklyn Park, MN.

Pay

$53,560 annually

Contact

If you're looking for a meaningful career where you can make a difference, Mains’l is the place for you! Visit https://www.mainsl.com/ to learn more about our company or apply.

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OMB Control Number 1250-0005

Expires 05/31/2026

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

• Alcohol or other substance use disorder (not currently using drugs illegally)
• Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
• Blind or low vision
• Cancer (past or present)
• Cerebral palsy
• Deaf or serious difficulty hearing
• Diabetes
• Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
• Epilepsy or other seizure disorder
• Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
• Intellectual or developmental disability
• Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
• Missing limbs or partially missing limbs
• Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
• Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
• Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
• Partial or complete paralysis (any cause)
• Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
• Short stature (dwarfism)
• Traumatic brain injury