Float Relationship Banking Supervisor

About the role

We are seeking a Full-Time Float Relationship Banking Supervisor to join our Branch team at the Douglas Branch. This is a unique opportunity to work in a dynamic environment where you can make a significant impact in your community.

Responsibilities

• Aid the manager in establishing a sales culture and achieving branch sales goals.
• Act as the primary point of contact for customers regarding all UniBank products and services.
• Oversee and audit operational procedures, including safe deposit, negotiable instruments, night deposits, etc.
• May perform as a vault teller, managing cash distribution, verification, and proof.
• Ensure compliance with all laws, regulations, and Bank policies.
• Assist the Branch manager with security and compliance obligations, including displaying required posters.
• Supervise employees in the retail department, providing guidance and feedback.
• Support the team by verifying transactions, signing checks, and providing overrides as necessary.
• Participate and assist in community and networking events.
• Manage the Branch in the absence of the Relationship Branch Manager.

Requirements

• Associates degree or equivalent required, Bachelor’s degree preferred.
• Minimum of 1 year in a supervisory role required.
• 1-2 years of experience working in a retail environment required, preferably in retail banking.
• Excellent verbal, math, and customer service skills.
• Clerical accuracy and attention to detail.
• Demonstrated ability to handle challenging customer situations.
• Cash handling and customer service experience required.
• Ability to work a flexible schedule.
• Willingness to mentor and lead others.
• Travel to other Branch locations as needed.
• Participation in bank-sponsored events during non-bank hours.

Qualifications

• Knowledge of banking operations and compliance regulations.
• Strong organizational and time management skills.
• Effective communication and interpersonal skills.
• Ability to work independently and as part of a team.

Skills

• Exceptional customer service skills.
• Detail-oriented and accurate in handling transactions.
• Ability to handle challenging customer situations with poise and tact.
• Flexibility to work a flexible schedule.
• Ability to travel to other Branch locations as needed.

Benefits

Final hourly offer will be determined based on a candidate's unique combination of factors such as skills, education, experience, and certifications. UniBank supports pay equity and considers internal equity when making offers.

Pay

The estimated base hourly rate for this position is $25.00/hr to $35.00/hr. Final hourly offer will be determined based on a particular candidate's unique combination of factors.

Schedule

Flexible schedule necessary to accommodate the demands of the role.