Float Relationship Banker

About the role

This position serves as a float Relationship Banker, providing support across multiple branch locations while delivering consistent, high-quality customer service and building strong community relationships.

Why Join Us

• Paid training
• Competitive pay + benefits
• Supportive, team-focused culture
• Career growth opportunities

Responsibilities

• Deliver friendly, accurate customer service
• Process transactions (deposits, withdrawals, payments, account services)
• Balance cash drawer and maintain accuracy
• Build relationships and identify customer needs
• Support branch operations (ATM, vault, night deposit, account maintenance)
• Follow all policies and compliance requirements

Background, credit, and employment checks required.

Requirements

• Strong communication skills with the ability to interact professionally with customers, coworkers, and vendors
• Customer-focused with the ability to identify needs and recommend appropriate solutions
• Effective problem-solving skills and ability to handle customer inquiries
• Ability to follow instructions and perform basic math calculations
• Strong attention to detail and time management skills
• Team-oriented with a positive, collaborative approach
• Basic computer proficiency
• High school diploma or equivalent required

Previous customer service and/or cash handling experience preferred. Sales, cross-selling, or referral experience preferred.

Work Environment & Physical Requirements

• Ability to sit and/or stand for extended periods
• Use of phone and computer for communication and daily tasks
• Strong organizational skills and ability to manage time effectively
• Ability to build relationships, problem solve, and influence customer decisions
• Basic math and analytical skills