Float Relationship Banking Supervisor

About the role

We are seeking a Full-Time Float Relationship Banking Supervisor to join our dynamic Branch team in Blackstone. This role offers a unique opportunity to contribute to our community while fostering a culture of excellence in customer service.

Responsibilities

• Aid the manager in establishing a sales culture, including understanding and participating in sales plans and goals.
• Act as the primary point of contact for customers regarding all UniBank products and services.
• Oversee and audit operational procedures, including safe deposit, negotiable instruments, and night deposits.
• May perform as a vault teller, distributing, verifying, and proofing vault cash.
• Ensure compliance with all laws, regulations, and Bank policies, including security functions and compliance obligations.
• Supervise employees in the retail department, providing guidance and support.
• Support the team by verifying transactions, signing checks, explaining procedures, and providing overrides as necessary.
• Participate and assist in community and networking events.
• Manage in the absence of the Relationship Branch Manager.

Requirements

• Associates degree or equivalent required, Bachelor’s degree preferred.
• Minimum of 1 year in a supervisory role required.
• 1-2 years of experience working in a retail environment required, retail banking preferred.
• Excellent verbal, math, and customer service skills.
• Clerical accuracy and attention to detail.
• Demonstrated ability to handle challenging customer situations.
• Cash handling and customer service experience required.
• Ability to work a flexible schedule.
• Willingness to mentor and direct others.
• Travel to other Branch locations as needed.
• Participation in bank-sponsored events during non-bank hours.

Qualifications

• Knowledge of banking operations and regulatory requirements.
• Strong organizational and problem-solving skills.
• Effective communication and interpersonal skills.
• Ability to manage multiple tasks and priorities.
• Experience with Microsoft Office Suite.

Skills

• Customer service skills.
• Operational compliance and security knowledge.
• Supervisory and mentoring abilities.
• Flexibility and adaptability.
• Technology proficiency (e.g., familiarity with bank systems).

Benefits

UniBank offers a competitive benefits package, including health insurance, retirement plans, and opportunities for professional development.

Pay

The estimated base hourly rate for this position is $25.00/hr to $35.00/hr. Final hourly offer will be determined based on a candidate's unique qualifications and experience.

Schedule

This is a Full-Time position with a flexible schedule to accommodate the needs of the role and the community.