Flexible Customer Service Associate

Responsibilities

• Consults with customers on their rental needs.
• Maximizes revenue opportunities by offering products and services.
• Overcomes customer objections to ensure smooth transactions.
• Ensures customers receive world-class customer service and sales support.
• Shuttles customers between rental locations.
• Prepares vehicles for customer pick-up by cleaning, assessing damage, fueling, and refilling fluids.

Qualifications

• Strong oral and written communication skills.
• Ownership, accountability, and initiative.
• All auditory, speaking, and communicating capabilities necessary to perform job duties.
• Knowledge of equipment operation such as computer terminal, telephone, calculator, copy machine, and fax machine.

Benefits and Perks

• Up to 40% off the base rate of any standard Hertz rental.
• Medical, Dental & Vision plans.
• Retirement programs, including 401(k) employer matching.
• Paid Parental Leave & Adoption Assistance.
• Employee Assistance Program for employees & family.
• Education Reimbursement & Discounts.
• Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness.
• Perks & Discounts – Theme Park Tickets, Gym Discounts, etc.

About the Role

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in various regions around the world. As a key player in the airport general use vehicle rental industry, the Hertz brand is globally recognized. The company champions diversity and inclusion, promoting equal employment opportunities and celebrating the unique contributions of its employees.

Pay

$22.00/hr

Schedule

Flexible schedule to accommodate rental needs.

Skills

Excellent communication skills, ability to handle multiple tasks simultaneously, and proficiency in using office equipment.

Benefits

Comprehensive benefits package including medical, dental, vision, retirement plans, parental leave, and educational reimbursement.

Company Information

The Hertz Corporation is a leading global airport general use vehicle rental company with operations in North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia, and New Zealand. The company is committed to fostering a diverse and inclusive workplace culture.

EEO Statement

The Hertz Corporation is an Equal Opportunity Employer. We take affirmative steps to promote employment and advancement opportunities regardless of race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by law.