Fleet & Vehicle Administrator

Major Duties and Responsibilities

• Actively and consistently support all efforts to simplify and enhance customer experience.
• Support the Corporate Fleet and Travel service account emails.
• Process vehicle transactions including titles, vehicle transfers, employee vehicle sales, and vehicle disposals.
• Track all vehicle disposal proceeds and report detailed payment information to accounting department.
• Perform analysis of vehicle disposal proceeds to compare the vehicle remarketing to company’s performance.
• Perform periodic vehicle inventory audit, and maintain accuracy of vehicle location, billing information, as well as local fleet administrator contacts.
• Provide monthly reports on inventory, scorecard reporting, and disposal proceeds.
• Support the Business Unit fleet personnel with vehicle information, vendor information, cost analysis for budgets, and any information needed for fleet.
• Troubleshoot service issues associated with fuel cards and fuel PINs.
• Function as the corporate liaison with the fleet maintenance, fuel management companies, and travel management companies.
• Partner with Charter’s fuel card vendor to audit and resolve any transactional exceptions.
• Handle and process the department’s physical mail.
• Update and maintain SharePoint information.
• Provide guidance and communicate policies & procedures to external and internal customers.
• Collaborate with key stakeholders across different departments to call out, and correct issues as they arise.
• Respond to correspondence (phone, email, etc.) with a high degree of accuracy, timeliness, and respect.
• Assist in invoice and expense reconciliation for the Travel department.
• Work with data analysts to identify and resolve any automated workflow exceptions.
• Identify inconsistencies and inaccuracies to aid in data validation and ensure accurate results.

Qualifications

• Bachelor's degree in Business Administration, Finance, or related field.
• Minimum of 2 years of experience in a similar administrative or support role.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint.
• Experience with SharePoint and basic knowledge of SQL or similar database systems is a plus.