Fleet Support Specialist

or drop it. So we can include location and employment type in a short paragraph. We must use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). However we can choose headings that match content: "About Flexcar", "Role Overview", "What You’ll Do" maybe split into subheadings? But we need to use

for section headings. Could have multiple

sections: About Flexcar, Role Overview, Recalls, Registration & Titling, Customer & Site Coordination, What Drives Success, Compensation, Local Ordinance Compliance, Benefits. However we should avoid thin sections; combine where appropriate. We need to use

• for any list of duties/requirements/benefits. So for duties we can have
  • each duty. For requirements (What Drives Success) also list. For benefits list. We must not repeat the job title as a heading. So no

    Fleet Support Specialist. We must not include Pay/Schedule/Benefits sections unless posting actually states them. Pay is stated ($27 – $29.50 per hour). Benefits are stated (list). Schedule? Not explicitly stated except "Schedule flexibility: Willing and able to work days, evenings, weekends, and holidays as business needs require." That's schedule info. Should we include a Schedule section? The instruction: Prefer a few substantive sections over many thin ones. Could include schedule within What Drives Success or as its own section? It's a bullet under What Drives Success. Could keep it there. We need to preserve ALL substantive information; do not invent or summarize away detail. So we need to keep all details from the posting, except boilerplate. Let's extract substantive sections: - Locations: El Monte, CA (Onsite) - Employment Type: Non-Exempt, Full-Time - Compensation: $27 – $29.50 per hour + Plus full benefits (eligible Day One) - About Flexcar paragraph (two paragraphs? Actually one paragraph about Flexcar reimagining car ownership, then second about fleet etc.) - Role Overview paragraph - What You’ll Do: - Recalls: bullet list of actions (Place manufacturer recall holds..., Process documentation..., Notify customers..., Partner with site teams..., Generate and maintain reports...) - Registration & Titling: bullet list (Serve as a liaison..., Verify that newly infleeted vehicles..., Track registration expirations..., Maintain accurate digital registration records..., Audit registration work...) - Customer & Site Coordination: bullet list (Communicate with customers..., Ship registration materials..., Manage inventory..., Back up the team..., Complete other assigned tasks...) - What Drives Success in This Role: bullet list (Ownership mindset..., Strong organization & time management..., Attention to detail..., Comfort with technology..., Operational discipline..., Clear communicator..., Team-oriented approach..., Schedule flexibility..., Eligibility requirements: Valid driver’s license..., At least 18 years old) - Compensation Transparency (California – SB 1162): paragraph about hourly pay range $27.00 – $29.50 per hour, explanation. - Local Ordinance Compliance: paragraph listing laws. - What Tops The Tank (Benefit Eligibility Day One): bullet list of benefits (Accrual of up to 80 hours of PTO..., Paid Sick Leave..., Company-paid holidays, 401(k) with company match, Medical/dental/vision coverage, HSA/FSA options, Life and disability insurance, Weekly pay, Uniforms provided, Employee referral bonus, Employee discount on Flexcar services) - Work Authorization: paragraph (Applicants must be authorized to work in the United States. Flexcar participates in E-Verify where required by law.) This is substantive? Might be considered boilerplate but it's a requirement. The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. Work Authorization is legal but maybe considered required info. However it's similar to legal boilerplate. Might be okay to keep? The instruction: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate". Work Authorization is legal. Might be considered boilerplate. Safer to remove? But it's substantive info about eligibility. However they also have eligibility requirements earlier (driver's license, 18+). Work Authorization is separate. I'd keep it as a short paragraph under a section maybe "Eligibility". But we already have eligibility requirements in What Drives Success. Could combine. - At-Will Employment: likely boilerplate legal; remove. - Job Description Disclaimer: boilerplate; remove. - EEO paragraph: remove. - Share Apply...: remove. - Optional questions: remove. Thus final HTML: maybe structure:

    Location: El Monte, CA (Onsite)

    Employment Type: Non-Exempt, Full-Time

    About Flexcar

    Flexcar is reimagining car ownership. We offer the world’s first month-to-month car lease, with insurance and maintenance included—giving members the freedom to swap vehicles as their needs change, without long-term commitments or hidden hassles. By combining operational expertise with technology, data, and AI, Flexcar is transforming the end-to-end customer journey and delivering a more flexible, affordable alternative to traditional leasing or ownership. Our fleet includes more than 200 unique vehicle models, and we work closely with some of the largest fleet partners in the country.

    Role Overview

    As a Fleet Support Specialist at Flexcar, you’ll be the person who helps keep Flexcar’s fleet legal, on the road, and safe for customers, by supporting the registration lifecycle and recall response across our footprint. You will work closely with multiple teams across all markets and sites, communicate with our customers, and provide status updates to leadership.

    What You’ll Do

    Recalls

    • Place manufacturer recall holds on affected vehicles and track them through resolution
    • Process documentation confirming recall repairs have been completed
    • Notify customers directly when an open or new recall affects their Flexcar vehicle, and coordinate next steps
    • Partner with site teams to move recall repairs and holds through efficiently
    • Generate and maintain reports to track impacted vehicles and customers

    Registration & Titling

    • Serve as a liaison between Flexcar, Avis Budget Group, and state registration agencies to keep our fleet fully compliant
    • Verify that newly infleeted vehicles meet all state registration requirements before they go into service
    • Track registration expirations and submit renewals or retitles on schedule so no vehicle operates on expired tags
    • Maintain accurate digital registration records and keep internal vehicle databases in sync with the fleet's current state
    • Audit registration work submitted by other sites to catch errors and uphold quality standards

    Customer & Site Coordination

    • Communicate with customers about new registrations, replacement plates, and recall actions on their vehicle
    • Ship registration materials, plates, and other items to customers and sites — including drop-offs at USPS, UPS, and FedEx
    • Manage inventory for the Fleet Support Office (plates, registration stock, mailing supplies)
    • Back up the team on vehicle checklists and conditional fee processing when needed
    • Complete other assigned tasks from team leads and managers as directed

    What Drives Success in This Role

    • Ownership mindset: Comfortable working independently, proactively identifying issues and taking action without constant oversight.
    • Strong organization & time management: Able to juggle multiple tasks, sites, and priorities while maintaining efficiency and consistency.
    • Attention to detail: Ensuring that vehicle records and internal trackers are always up to date with accurate information.
    • Comfort with technology: Uses several internal systems throughout the day for documentation and task management, and has a strong foundation in Excel and Google Sheets.
    • Operational discipline: Follows processes carefully, especially around outbound mail, inventory accuracy, and recall documentation.
    • Clear communicator: Communicates professionally and effectively with internal teams, external partners, and customers.
    • Team-oriented approach: Works collaboratively in a fast-paced, evolving environment where priorities may shift.
    • Schedule flexibility: Willing and able to work days, evenings, weekends, and holidays as business needs require.
    • Eligibility requirements: Valid driver’s license with an acceptable driving record (per company standards); at least 18 years old.

    Compensation

    The hourly pay range for this position in California is $27.00 – $29.50 per hour. This range represents the reasonably expected pay range for this role within California. Actual compensation will be determined based on experience, skills and competencies, geographic location, and internal equity considerations. This position is paid on an hourly basis and is eligible for overtime in accordance with California wage and hour laws.

    Local Ordinance Compliance

    Flexcar complies with all applicable federal, state and local employment laws, including but not limited to: California minimum wage and overtime laws; San Jose Minimum Wage Ordinance; Richmond Minimum Wage Ordinance; California Healthy Workplaces, Healthy Families Act; applicable local paid sick leave ordinances. Where local laws provide greater employee protections or benefits than state or federal law, Flexcar will comply with the more protective standards.

    Benefits

    • Accrual of up to 80 hours of PTO in the first year (increasing with tenure)
    • Paid Sick Leave in accordance with California and applicable local law
    • Company-paid holidays
    • 401(k) with company match (Day One eligibility)
    • Medical, dental, and vision coverage (Day One eligibility)
    • Health Savings Account (HSA) and Flexible Spending Account (FSA) options
    • Life and disability insurance
    • Weekly pay
    • Uniforms provided
    • Employee referral bonus