Fleet Support Specialist

Border International provides quality service from start to finish with fully equipped mobile service trucks and certified technicians. We use the latest work truck diagnostics software, OEM parts, and commercial truck repair technologies to ensure professional results.

About the role

As a Fleet Support Specialist at RJ Border International Trucks and Trailers, you will build sales by developing dealer and distributor programs, processing orders, and directing customer fleet service repair into our service centers. This role offers a starting salary of $45k per year with uncapped commission potential.

Responsibilities

• Maintain relationships with dealers and customers by providing support with merchandising, orders, deliveries, advertising, promotions, and training.
• Sell all Aftermarket products including Parts, Service, and Technology products.
• Prospect for new accounts and referrals by compiling and updating a list of prospective clients to generate additional business leads.
• Develop, implement, and maintain comprehensive account-specific growth strategies.
• Service existing accounts and communicate regularly with clients to discuss product use and features.
• Manage Accounts in CRM systems and update account profiles annually for contact information and sales potential.
• Follow up on orders to ensure prompt customer service.
• Coordinate parts and service sales with appropriate personnel and advise counterperson on delivery instructions.
• Obtain orders by explaining product benefits, enhancing floor space, reviewing business plans, analyzing sales volume, introducing new products, and relaying orders to the sales desk.
• Promote products by developing discounts, seasonal offers, and other inducements.
• Inform management by completing reports and forwarding competitive information.
• Accomplish sales and organizational missions by completing related tasks as needed.
• Update job knowledge through educational opportunities, professional publications, personal networks, and professional organizations.
• Perform other duties as assigned.

Requirements

• 3 years of sales experience (Required).
• High School diploma (Required); College education (Preferred).
• Valid State Driver’s License; must meet insurability standards (Required).
• Mechanical aptitude (Required).
• Strong written and verbal communication skills (Required).
• Ability to work independently and interact effectively with people (Required).
• Highly self-motivated and goal-oriented professional (Required).
• Good social skills and strong attention to detail (Preferred).
• Demonstrated sales ability with a successful track record (Preferred).
• Knowledge of dealer and fleet maintenance procedures and systems (Preferred).
• Working knowledge of International and supplier/vendor warranty policies (Preferred).
• Commitment to respect and teamwork within the department and dealership (Preferred).

Benefits

• 401(k)
• Dental Insurance
• Health Insurance
• Health Savings Account
• Life Insurance
• Paid Time Off
• Tuition Reimbursement
• Vision Insurance

Benefits are available to full-time employees only.

Schedule

Monday–Friday, 8:00 AM–5:00 PM, with rotating Saturdays.

Join an exciting environment with advancement opportunities at one of the nation’s leading and growing heavy-duty truck dealer groups. Border International Trucks offers competitive salary, benefits, training, and a culture focused on employee success.