Fleet Manager

Position Summary

The Fleet Manager is responsible for coordinating, and overseeing the agency’s Transportation Department. This role ensures the safe, timely, and compliant movement of clients while improving operational efficiency, reducing staff burnout, and strengthening communication between transportation services and program leadership.

Essential Duties And Responsibilities

• Operate all incoming transportation requests and tickets
• Reconcile all fleet management invoices
• Coordinate monthly inspections of agency vehicles
• Manage vehicle lease renewals
• Cook up routing, dispatching, and scheduling
• Ensure consistent coverage for emergencies and callouts
• Manage staffing assignments
• Support onboarding, training, and staff development
• Remain current of transportation standards and requirements from external governing and accrediting bodies
• Ensure compliance with safety standards and regulations
• Monitor credentials, vehicle readiness, and documentation
• Collaborate with Directors on the development of policies and procedures related to transportation and agency fleet
• Serve as liaison with transportation and program management
• Provide operational updates, including recurring reports of performance metrics
• Release formal communications regarding protocols and procedures
• Monitor metrics related to response times, vehicle accidents and incidents, transportation access, and service effectiveness
• Identify process improvements

Qualifications

• A High School Diploma/College Degree or equivalent work experience
• A minimum of 1 year managing employees
• A minimum of 24 months’ experience in fleet services
• Experience in applicable transportation operations
• Candidate should have experience with an electronic fleet management system
• Advanced computer skills are required (Microsoft Excel, Word, PowerPoint)
• Completion of annual training (i.e. CPR, First Aid, CPI, Defensive Driving)
• A valid Class C Driver’s License required
• (3) year motor vehicle report is required
• Must be available to work some evenings, nights, and weekends
• Ability to lift 30 lbs

Pre-Employment

• Pre-employment drug screening
• Successful completion of a criminal history background check

Claratel Behavioral Health

Claratel Behavioral Health is an Equal Opportunity Employer. Candidates who may require an accommodation under the Americans with Disabilities Act or similar law to perform the essential functions of this job are encouraged to contact Human Resources at hrhelp@claratel.org.