Fitting Room Specialist

Compensation & Schedule

$17.00/hour • 20 hours/week • Flexible schedule includes evenings, weekends, and holidays as needed.

Our Commitment – Employee Ownership Values

• Delivering a Personalized WOW Customer Experience: Every customer interaction is an opportunity to exceed expectations. We focus on making every visit memorable, personalized, and impactful.
• Having a Team-First, Winning Mentality: We succeed together by supporting one another and celebrating team wins. Collaboration and unity drive our performance and customer experience.
• Learning and Adapting to Constant Change: We embrace growth, innovation, and feedback. Change is not a barrier–it’s a catalyst for improvement and excellence.
• Taking Pride in Our Work and Thinking Like Owners: Every task matters, and we take full responsibility for the results. Ownership means accountability, care, and drive to go above and beyond.
• Expecting Honesty and Integrity in All That We Do: Trust is the foundation of our relationships–with customers and with each other. We act with transparency, fairness, and respect at all times.

Responsibilities

• Greet customers, check customers in and out of rooms, while monitoring the amount of merchandise the customer has in the fitting room
• Prepares merchandise (buttons, zips, etc.) to return to the selling floor
• Answer all incoming calls in a friendly, professional, and pleasant disposition
• Learn product knowledge to assist customers and partner effectively with sales associates
• Be knowledgeable to answer questions concerning location, price, and use of merchandise, and direct customers to the correct associate when necessary
• Maintain a clean, safe, and organized fitting room environment

Education & Experience

The ideal candidate will have or be in pursuit of a high school diploma or general education degree (GED); 1-3 months of related experience or training; or equivalent combination of education and experience.

Physical Requirements

• Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.
• Medium work – Exerting up to 50 pounds of force occasionally, and/or 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects
• Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury.

Benefits

• Employee Stock Ownership Plan (ESOP)
• 401(k) with Roth options
• Associate discounts
• Full health coverage – medical, HSA, dental, and vision
• Accident and hospital indemnity insurance
• Employee Assistance Program
• Paid time off, holiday pay, maternity leave, and bereavement leave