Fitness Coordinator

Job Description

The Amon G. Carter Downtown YMCA impacts lives every day. We are a leading non-profit committed to strengthening community through youth development, healthy living, and social responsibility. This position is responsible for the creation, implementation, registration, record-keeping, and delivery of wellness programs. This position will also lead assigned aquatic functions and ensuring safety is a top priority. The ideal candidate must have a demonstrated track record of delivering high-quality program, combined with the ability to manage the administrative components of the job. Strong organizational and time management skills are necessary to ensure that members and participants have a high-quality experience at the Y.

Qualifications

• Education & Certifications:
  • Bachelor's degree in related field or 3 years of related experience.
  • 1-2 years of related experience in a supervisory role preferred.
  • Certifications: ASHI Basic Life Support (ASHI CPR Pro), First Aid, Lifeguard Certification and Swim Instructor Certification preferred.
• Background & Experience:
  • Supervisory experience in a member/customer service-related role required.
  • Flexibility in work schedule, including evenings and some weekends.
  • Excellent organizational, member engagement, staff development, administrative, and communication skills.
  • Knowledge and experience working with diverse populations preferred.
  • High energy, positive, "can do" attitude, flexibility, teamwork, attention to detail and a high degree of initiative will help this candidate be successful.

Essential Functions

• Responsible for creating and fostering a strong atmosphere of teamwork and cooperation among staff (example: group exercise, wellness coaches, personal trainers, lifeguards, and swim instructors).
• Responsible for recruiting, interviewing, and hiring healthy living staff and aquatics staff, subject to the approval of the Executive Director.
• Responsible for maintaining a constant focus on member service as the number one priority of the healthy living and aquatic departments.
• Responsible for the daily supervision, leadership and scheduling of classes and personal training sessions.
• Manage aquatic programs, enrollments and registrations, marketing of programs and member/participant experience. Monitor program usage, check-in and service procedures, cancellations and changes. Ensure the accurate processing and management of program software systems including Daxko and others.
• Track program usage, inquiries, terminations, etc.; prepare daily, weekly and monthly reports and schedules; collect and distribute program evaluations, conduct quality checks and satisfaction surveys.
• Assist with Member relations and involvement, member service inquiries, complaints and concerns related to the aquatic and wellness department. Responsible for new program sign-ups and program needs. May process financial assistance request.
• May be responsible for class attendance counts, monthly schedule and healthy lifestyle and aquatics staff payroll.
• Assists with promoting program awareness through publications, marketing materials and member promotions.
• Participate in facility and community events.
• Assists in maintenance of fitness equipment and weekly/monthly checklist reports for both Wellness and Aquatic Departments.
• Assists with employee and member wellness and aquatic activities.
• Assists with fundraising and special event efforts; serve as a staff liaison for fundraising team. Provide staff leadership for branch special events.
• Responsible for attendance at all required meetings and YMCA activities.
• Perform other duties as assigned.

Cause-Driven Leadership Competencies

• Values - Models and teaches the Y's values.
• Decision Making - Provides others with frameworks for making decisions.
• Project Management - Develops plans and manages best practices through engagement of team.
• Finance - Effectively creates and manages budgets.
• Quality Results - Holds staff accountable for high-quality results using a formal process to measure progress.
• Self-Development - Shares new insights.
• Emotional Maturity - Utilizes non-threatening methods to address sensitive issues and inappropriate behavior or performance.

Compensation & Benefits

The YMCA of Metropolitan Fort Worth offers a competitive salary and benefits package for selected candidates. The yearly salary range for this position is $14-$17/hr and will be commensurate with the selected candidate's experience. The YMCA provides competitive health, dental, and vision benefits. Long-term disability, a medical and dependent care reimbursement plan, employee assistance plan, free family membership, discounts on Y programs including summer camps, enrichment classes, youth sports, childcare and more! Eligible to enroll in a 403 (b) tax-deferred account at beginning of employment. 12% retirement paid by the YMCA upon meeting eligibility requirements. Paid time off (PTO) based on hours worked and years of service. Training and leadership development opportunities.