Financial Shared Services Associate – AP/Travel Expense team

This position serves as a central point of contact for processing and coordinating financial transactions on behalf of assigned University units, supporting Accounts Payable and Travel Expense functions.

Responsibilities

• Serve as a central hub member for the Accounts Payable and Travel Expense team
• Receive and process unit requests for non-purchase order (PO) invoice payments, travel expense reports, and purchase card reconciliation transactions
• Review all financial transactions for compliance with University policies, procedures, documentation standards, and regulatory guidelines
• Reconcile discrepancies and investigate transactional anomalies or errors
• Execute financial approvals on designated transactions
• Maintain accurate and up-to-date transaction records in financial systems
• Assist with internal and external audits by providing transaction documentation and reports
• Maintain alignment and communication with specific unit teams to ensure accurate and responsive support
• Provide excellent customer service to internal stakeholders through clear communication and timely issue resolution; assist in monitoring internal and external customer satisfaction
• Provide training to new staff members
• Identify opportunities for process improvements and automation in transaction workflows
• Maintain confidentiality and integrity of financial data at all times
• May support and guide other staff members

Requirements

• Strong verbal and written communication skills and the ability to collaborate with coworkers within and outside of the Procurement unit
• Excellent customer service skills
• Ability to maintain confidentiality regarding sensitive documents and situations
• Demonstrated ability to multitask and meet deadlines
• Effective decision-making skills
• Excellent organizational skills and problem-solving abilities
• High level of accuracy in work and attention to detail

Qualifications

If filled as Financial Shared Services Associate – Intermediate Support, this position requires:

• General Equivalency Diploma (GED) or High School (HS)
• 2+ years of relevant experience; a relevant associate degree or above may be accepted in lieu of experience
• No required certifications

If filled as Financial Shared Services Associate – Support, this position requires:

• General Equivalency Diploma (GED) or High School (HS)
• No prior relevant work experience required
• No required certifications

Applicants must be authorized to work in the U.S. Penn State does not sponsor or take over sponsorship of a staff employment Visa.

Schedule

This position offers a flexible work arrangement that combines remote and on-campus work. Typically requires 1-2 days in office per week.

Pay

The salary range for this position, including all possible grades, is $36,888.00 - $58,836.00.

Benefits

• Comprehensive medical, dental, and vision coverage
• Robust retirement plans
• Substantial paid time off, including holidays, vacation, and sick time
• 75% tuition discount for employees, eligible spouses, and children