Financial Intake/Office Assistant

About the Organization

Riverwood Center is a team of caring and committed professionals providing a wide array of personalized services to individuals with behavioral health, intellectual & developmental disabilities, and substance use disorders. Located in beautiful Southwest Michigan, we operate across seven sites in Berrien County. We are accredited by the Commission on Accreditation of Rehabilitation Facilities and are a member of Southwest Michigan Behavioral Health, Michigan Association of Community Mental Health Boards, and the National Council for Behavioral Health.

Benefits

• Fourteen (14) paid holidays
• Twenty (20) PTO days
• Defined benefit pension plan
• Outstanding health, vision, and dental insurance
• Life insurance
• Short- and long-term disability coverage
• Flexible spending accounts
• Strong work/life balance
• Employee Assistance Program
• Generous continuing education opportunities
• YMCA 360 membership
• Flexible work schedules
• Full administrative support

Responsibilities

• Responsible for consumer financial intake process and determination of Ability to Pay
• Updates financial, demographic, and QI information
• Verifies insurance coverage and eligibility
• Completes support staff and reception duties

Qualifications

• High school diploma or equivalent
• Knowledge of online systems and personal computers with a typing speed of at least 35 words per minute
• Preferred: at least one year of experience working in a medical insurance billing office
• Excellent communication, interpersonal, and customer service skills
• Must be punctual, organized, able to multi-task, and work independently