Financial Crime Risk Senior Manager, B2B

About the role

BHI is seeking a Financial Crime Risk Senior Manager to help design, build, implement, and mature the FCRM framework for the new B2B Division. This is a rare and exciting opportunity to build the second line FCRM function role for BHI’s dynamic B2B business.

Responsibilities

• Lead the build-out and ongoing maturation of the B2B FCRM program, including governance, policies, procedures, reporting, issue management, and controls needed for a new B2B operating model
• Translate BHI FCRM minimum standards and risk requirements into B2B business processes and product controls across partner onboarding, ongoing due diligence, sanctions screening, transaction-related controls, escalation paths, and documentation
• Drive B2B-specific risk assessment and control design work, including enterprise-wide risk assessment activity for B2B super-aggregators and strategic partnerships, commercial-agent exemption analysis, and controls for new payment and data flows
• Formalize and oversee cross-brand reliance and coordination with Priceline, Agoda, Booking.com, BHI FCRM, and other shared-service teams, including the development of intercompany SLAs, governance forums, and practical operating models for support and escalation
• Act as the senior FCRM advisor and point of contact for B2B leadership and key stakeholders across Legal, Product, FinTech, Payments, Operations, Data, Finance, HR, and PMO, providing clear risk-based guidance that enables compliant commercial growth
• Support the operationalization of B2B-wide oversight and management information, including cross-brand data-sharing, dashboarding, KPI/KRI reporting, training, remediation tracking, and senior-management reporting on emerging FCRM risks and control effectiveness

Requirements

• Bachelor’s degree or equivalent practical experience required; advanced degree or relevant professional certification such as CAMS preferred
• 8+ years of relevant experience in financial crime compliance, sanctions, AML/CTF, regulatory risk, or adjacent legal/compliance roles, with strong depth in at least two core compliance pillars
• Strong working knowledge of sanctions, AML/CTF, KYC/KYB, partner due diligence, control design, issue management, and risk assessment in a complex business environment
• Ability to work autonomously on high-complexity matters, provide practical and commercially grounded advice, and influence senior stakeholders across brands and functions without close supervision

Qualifications

• Excellent written and verbal communication skills, strong project and stakeholder management capability, and sound judgment in balancing regulatory requirements with business execution needs
• Comfort operating in a new-business build, where the role must create structure, define priorities, and partner cross-functionally to move from framework design to implementation

Skills

• Strong understanding of financial crime regulations and compliance frameworks
• Experience in designing and implementing compliance programs for complex businesses
• Ability to manage multiple projects simultaneously and prioritize tasks effectively
• Strong analytical and problem-solving skills
• Excellent interpersonal and communication skills

Benefits

Our commitment to inclusion through the Booking Holdings brands ensures a diverse and inclusive workplace. We offer a comprehensive benefits program designed to support your health, plan for the future, and enhance your overall quality of life. For more details, please refer to the benefits section of our website.