Financial Assistance Advisor - Part Time
About the role
Rutgers University Behavioral Health Care (UBHC) provides a full continuum of evidence‑based behavioral health and addiction services across New Jersey. The part‑time Financial Assistance Advisor for UBHC Outpatient Services – Newark is responsible for the registration process for UBHC Outpatient Programs, ensuring patients are properly registered and financial information is captured prior to treatment.
Responsibilities
- Interviews the patient and/or relatives and assists in completing all required registration forms.
- Obtains necessary demographic and financial information prior to treatment.
- Obtains copies of the customer’s insurance cards and identification prior to treatment.
- Reviews patient insurance information that was verified prior to patients’ appointment.
- Forwards patients’ registration packages to Clinical Records to achieve a complete Medical Records folder.
- Reviews the online Medicaid site for patients without health insurance benefits (self‑pay patients) to determine if the patient has qualified for Medicaid coverage.
- Enters completed insurance data into revenue cycle system.
- Completes requirement tracking when a client is initially registered and/or routinely updated.
Requirements
Two (2) to three (3) years of progressively more responsible clerical experience, with at least one (1) year in a physician’s office, hospital billing office, or insurance company involving billing and collection or medical insurance activities.
Skills
- Prior experience functioning in a computerized environment.
- Familiarity with medical terminology (preferred).
Benefits
- Medical, prescription drug, and dental coverage
- Paid vacation, holidays, and various leave programs
- Competitive retirement benefits, including defined contribution plans and voluntary tax‑deferred savings options
- Employee and dependent educational benefits (when applicable)
- Life insurance coverage
- Employee discount programs
Pay
Salary range: minimum $29.67, midpoint $30.17, maximum $31.08 (hourly).
Schedule
Part‑time position: 20 hours per week, Monday through Friday; fully on‑site work arrangement.