Financial Counselor - Part Time

About the role

Responsible for accurate, timely and complete documentation regarding insurance verification, billing and collections.

Responsibilities

• Audit admission packets and verify benefits along with all patient demographic information in the patient accounting system.
• Provide financial counseling to patients and/or guarantors, collecting any out-of-pocket expenses (deductibles, copays, exhausted days, etc.).
• Provide information to patients and/or guarantors regarding their benefits and financial obligations.
• Complete financial disclosure paperwork for patients requesting assistance, including verifying income and expenses.
• Complete adjustment forms for any charity or administrative adjustments for approval.
• Complete promissory notes for patients requesting payment arrangements.
• Update daily the upfront collection log, charity log, and admin adjustment log; review with BOD on a weekly basis.
• Gather and interpret data from the system and understand the appropriate course of action to initiate time-sensitive and strategic steps resulting in payment.
• Perform other functions and tasks as assigned.

Requirements

• High school diploma or equivalent required.
• Three or more years' experience in a related field required.
• Extensive knowledge and understanding of Commercial Insurance and Medicare/Medicaid required.