Financial Counselor - Part Time

Role Overview We are seeking a Financial Counselor responsible for assisting patients with financial clearance before, during, and after treatment. The role involves updating insurance, demographic, and financial information in the Epic system, helping patients understand and manage their financial obligations, including co-pays, deductibles, and co-insurance. The counselor may also assist with Medicaid, Third Party eligibility, and Charity Care applications, establish payment plans, and collect self-pay balances. Adherence to quality standards and productivity goals is essential to support team performance. Qualifications & Skills Candidates need a High School Diploma or GED with 2+ years of relevant experience or a Bachelor’s degree. Preferred skills include experience with Epic RC/EMR, HFMA Certification, healthcare customer service, insurance verification, medical terminology, ICD10, and self-pay collections. Excellent communication, organizational, decision-making, and interpersonal skills are required, along with the ability to work effectively in a complex environment and handle multiple tasks. A strong ethical foundation and professionalism are essential.