Financial Aid Assistant - Part Time

About the role

Under general supervision this position performs general office support for the financial aid department which involves routine and similar clerical duties requiring general knowledge of basic office systems and procedures in a high-volume area. The primary purpose of this position is to assist students and parents through the financial aid process. The incumbent will perform a variety of clerical functions/processes that are designed and directed by technical professional staff. Limited independent judgment is needed.

Responsibilities

• Daily - 20%: Provides information on the financial aid process to current and prospective students/parents.
• Daily - 20%: Assists students in completion of the FAFSA application and other FA applications while maintaining confidentiality.
• Daily - 20%: Scans submitted documents into the college system.
• Daily - 20%: Participates in outreach events to promote FAFSA completion.
• Other, as Needed - 20%: Performs other related duties as assigned.

Qualifications

• High school education or equivalent required. An equivalent combination of experience and education may be considered.
• One year office experience preferred.

Skills

• Contributes as a team member
• Strong computer and customer service skills
• Frequently acts in a helping or assistant mode
• Standard computer and telephone skills
• Some positions may require additional telephone communication skills
• Ability to work with a diverse population of student, faculty and staff

Pay

$14.50 per hour

Schedule

Monday – Friday/Weekends/Varies