Financial Aid Assistant (part-time)

New River Community College is a two-year public institution of higher education operating under a statewide system of 23 community colleges. The college is located on a one-hundred-plus-acre site in Dublin, Virginia, with an instructional site in Christiansburg. The campus provides modern, well-equipped facilities for career technical education and college transfer programs, serving approximately 4,000 students.

About the role

This part-time position provides office support for the Financial Aid and Advising Office, assisting students and families with financial aid processes while interacting with students, staff, and the public.

Responsibilities

• Perform office support functions using initiative and good judgment while handling matters in a professional, efficient, and timely manner.
• Assist students and families with the Free Application for Federal Student Aid (FAFSA) completion and verification process.
• Interact with students, potential students, NRCC personnel, and the public via telephone, email, virtual meetings, and in-person communication.
• Assist with other tasks as assigned by the Financial Aid Manager.
• May be required to perform other duties as assigned, including assisting in the event of an emergency declaration by the Governor.

Requirements

• Significant work experience in an office setting with demonstrated knowledge of effective office practices.
• Good organizational, oral, and written communication skills, along with proficiency in computer applications.
• Ability to interact professionally with personnel and provide excellent customer service to students, faculty, staff, and the public.
• Ability to meet deadlines while working effectively in a fast-paced, team-oriented environment.
• Excellent problem-solving and decision-making skills.
• Proficiency with Microsoft Office applications.

Preferred Qualifications

• Work experience in an educational environment.
• Knowledge and/or experience with PeopleSoft Student Information System (SIS) or other comparable systems.

Pay

$15 per hour

Schedule

Part-time, Monday–Friday.