Financial Aid Processing Coordinator for Outside Scholarships, UMKC Financial Aid and Scholarships Office

Characteristic Duties

• Awards and administers federal, state, and institutional financial aid programs on behalf of a specific group of student applicants through the financial aid packaging process.
• Determines amount of aid based on eligibility criteria for each award program, need of students, and funds available.
• Requests, collects, and reviews financial aid documents for accuracy, completeness, and compliance with federal and state financial aid policies to determine student’s actual needs and financial aid awards.
• Provides accurate and responsive advising throughout the financial aid process to prospective, new, and current students and their families to ensure exceptional customer service to a diverse community of students.
• Provides students with counseling on available financial aid based upon changes to their academic program, enrollment, and eligibility criteria.
• Maintains and reviews student award packages for compliance and prevention of overawards.
• Revises student financial aid packages as needed when additional aid awards are posted.
• Maintains complete and accurate records as required for completion of internal and external reporting requirements.
• Manages the outside scholarship process by depositing funds into appropriate accounts, entering awards on student’s account, reconciling funds disbursed, and returning excess funds to donors.
• Serves as a member of the Scholarships Processing Team, handling various assigned reports and processes around awarding and administering scholarships, including posting third-party payments and departmental awards.
• Contributes to broad-based management of Financial Aid Office by providing input to office policy and procedure decisions.
• Exercises great attention to detail when completing assignments.
• Maintains student confidentiality in accordance with FERPA regulations.
• Completes assigned duties with a high degree of accuracy to ensure compliance while experiencing multiple interruptions.
• Prepares presentations on policy, regulatory, and procedural updates for staff and assists in training on updates and new processes.
• Seeks opportunities to gain knowledge and implement more effective and efficient processes.

Qualifications

• A Bachelor's degree or an equivalent combination of education and experience and at least 2 years of experience from which comparable knowledge and skills can be acquired is necessary.

Pay

The anticipated hiring range for this position has been established as $19.25 - $19.92 per hour.

Schedule

This is primarily an in-person job, but the combination of a hybrid schedule of in-person and remote work is negotiable after a 6-month training period.