Financial Aid Officer

This position serves multiple roles within the Financial Aid Office at the University of Wisconsin-Green Bay, with occasional travel to or work at the Marinette, Sheboygan, or Manitowoc campuses based on operational needs. A full-time Academic Staff appointment with the option for on-campus or hybrid work, subject to an approved telecommuting request.

Responsibilities

• Evaluates and verifies financial aid applications to ensure compliance with federal and state regulations.
• Triages financial aid processes and applications if issues arise.
• Assists in collecting, preparing, and analyzing financial aid data for stakeholders.
• Awards financial aid to qualifying students, including Title IV funds, state funds, university scholarships, and external scholarships.
• Serves as a point of contact for students, families, and third-party stakeholders regarding financial aid information and processes.
• Hires, trains, and supervises student employees.
• Audits financial aid applications for accuracy and adherence to established policies.
• Available to discuss or present on financial aid at various on- or off-campus events.
• Assists with Veterans benefits and other specialized financial aid programs.

Requirements

• Bachelor’s degree or Associate’s degree with 2 years of experience working in a higher education environment at the time of application.

Preferred Qualifications

• 1 year of direct Student Services experience in a University setting.
• Experience with an integrated student information system (PeopleSoft preferred).
• Experience working with desktop hardware and standard business software programs (e.g., Word, Excel, Teams).
• Knowledge of various financial aid programs managed by the Financial Aid Office (e.g., federal and state aid programs, Veterans benefits, scholarships).
• Bilingual in Spanish, Hmong, Oneida, or Somali.

Pay

Compensation range of $46,000 to $48,000. This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA).

Benefits

• Health insurance options with annual deductibles as low as $250/individual and $500/family.
• Dental and vision insurance.
• Several life insurance and AD&D/Accident insurance options.
• Flexible Spending and Health Savings Accounts.
• Wisconsin Retirement System (WRS) with immediate employer contributions; employees are fully vested after 5 years of service.
• Supplemental retirement savings programs including a 403(b) and Deferred Compensation.
• Paid leave benefits, including 9 legal holidays, 36 hours of personal holiday, 96–130 hours of sick leave annually, and paid parental leave.
• 13–27 days of vacation annually, depending on years of service and employment type.