Financial Aid Officer

Benefits

• Front Loaded PTO
• Tuition Assistance
• Medical, Dental, Vision
• 401(k) – with Employer Contribution

Responsibilities

• Advise and assist students and families in understanding and completing the financial aid process, including application requirements, award eligibility, and disbursement timelines.
• Review and process financial aid applications in accordance with regulatory and institutional guidelines.
• Maintain accurate and organized documentation for all student records to support compliance, audits, and reporting activities.
• Communicate clearly and professionally with students, families, staff, and external stakeholders to resolve issues and deliver excellent service.
• Collaborate with enrollment, academic, and business units to ensure timely aid packaging and to support student retention efforts.
• Participate in ongoing training and professional development to remain current with evolving financial aid regulations and best practices.
• Perform complex cognitive tasks such as evaluating conflicting information, interpreting regulations, and exercising independent judgment in decision-making.
• Demonstrate advanced verbal and written communication skills in routine and high-stress situations involving students or co-workers.
• Work effectively in a fast-paced environment, quickly adapting to shifting institutional, regulatory, or student needs.

Requirements

• Associate’s degree required
• Bachelor’s degree preferred
• Experience in financial aid, student services, or higher education administration preferred but not required.
• Strong organizational, analytical, and time management skills.
• Demonstrated ability to learn and apply regulatory guidance and institutional policies.